Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 30, 2018

Very nice Free APP .. Linked here from Tâm Tít very nice lady :)

Ashlee
Indonesia
About 2 months using the app
October 28, 2018

Amazing app and thanks for making it free! Really makes me feel good knowing there is useful free content still out there.

9monthsafter
United States
About 2 months using the app
August 6, 2018

Great app! Easy to install and even easier to use. Works great with our FB business page. We sell high end archery equipment, and it helps being able to answer customer questions and concerns instantly.

Killerbows Archery
United States
About 2 months using the app
Edited March 29, 2019

Awesome App... Awesome Customer Support... Everything is Awesome...

Nice Interface... Recommended...

TheGadgetsNinja
India
About 2 months using the app
Autoketing replied March 29, 2019

Dear TheGadgetsNinja,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

August 15, 2018

This app work very well. It is simple to install and use. The design is minimal and moder.

Wehemp
Italy
About 2 months using the app
February 26, 2019

Good~ And the customer service is perfect! They answer my questions and solve the problems fastly and patiently. It is very nice of their help.

TaoBaoBuys
China
About 2 months using the app
August 8, 2018

This app is a great tool for any type of websites to have great customer service for the company. Recommended! PS. The app's developers have the greatest customer support!

Kyeong
United States
About 2 months using the app
November 17, 2020

This app is easy to connect and use. I really like this app and it help me so much. Vote for this app.

Supersports Vietnam
Vietnam
About 2 months using the app
Autoketing replied November 17, 2020

It's great to hear your feedback. We're very happy to serve merchants and bring value to their business.
When you have any problems, please contact us.

Regards

April 24, 2019

detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

Cmallshop
China
About 2 months using the app
Autoketing replied April 24, 2019

Dear Cmallshop,

Thanks for your review, your feedback is our motivation!

Autoketing team,
Regards!

August 14, 2018

I'm loving the app.
support was fast and very helpful.
Oriana was great and fixed my problem in minuets!

Babyriffs
Israel
About 2 months using the app