Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 13, 2018

Easy to use and very nice result. Good customisation options and beautiful integration with the shop. Recommended 100%!

Wolfen Electronics
Andorra
23 days using the app
June 9, 2019

I love it such an amazing idea! Helps me keep in touch and not lose so many customers absolutely amazing!

Melt Your Heart Co
United Kingdom
23 days using the app
October 2, 2018

Easy to install and use! It seems each time I try to use an app from Shopify I'll generally have some problem with it or have to spend time figuring out how to use it. Not with this app. It works seamless and easy to use. Thanks!

INSPIRE BOARD
United States
23 days using the app
January 14, 2021

I am using this app for my business. Highly Recommended. For all of my other stores I am planning to use this app. Easy to use and user friendly!
Thanks for keeping this app free. It really helps the Entrepreneurs all around the world.

Seo Digital Club
Australia
23 days using the app
Autoketing replied January 15, 2021

Your review is our happiness and pleasure. Please contact us if you have any questions.
We're willing to support you and help with settings.

Thanks a lot

August 16, 2018

Awesome product! Very easy to use and help me be a connected with my store users.

Ladyboom
Armenia
21 days using the app
August 6, 2018

Great apps, easy to use, nice position, the size of the box is just suit the website.

Autumn One Stop Wholesales
Malaysia
20 days using the app
August 31, 2018

Easy to setup and works very well too!

Animebliss
Netherlands
20 days using the app
May 18, 2019

I was great and easy to use The clients will really like to talk to a real person and this helps alot

VIP APPLE ORGANICS
United States
20 days using the app
Autoketing replied May 18, 2019

Dear VIP APPLE ORGANICS,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

August 30, 2018

Easy to install and very practical.
So far there is no problem.
highly recommended.

Blueshoop
Mexico
20 days using the app
May 26, 2020

This app is exactly what I needed, and it was easy to customize! It's nice that potential customers have an easy familiar way to get in touch with us.

Alpacasoaps
United States
20 days using the app
Autoketing replied May 27, 2020

Thank you so much for your 5-star review. We do appreciate you taking your time to share your rating with us. It's our pleasure that the app comes up to your expectations!

Your friend,
Autoketing Team.