Facebook Chat Box ‑ Chatbot , 505 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.
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does not work the 30 second video that shows what to do I did and it does not work, oh and i guess you need to put a Minimum 100 characters, in order to write a review too
Dear Refined Wears,
So sorry for hearing this inconvenience! If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.
Regards,
Autoketing team!
Appli does not work ! when we click on the LiveChat nothing appears ! ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Sublima Couture,
We very sorry to hear that,
May be that issue related facebook whited not added, Please follow this link to add your domain to whitelised manually.
https://autoketing.freshdesk.com/support/solutions/articles/42000044933-why-have-i-connected-my-facebook-page-successfully-but-facebook-chat-box-still-does-not-work-
If you have any problem please let contact us via email: win@autoketing.com or leave us message in dashboard.
Autoketing team,
Regards!
Useless i GREETING MESSAGE - Don't show popup automatically and it still shows automatically i dont know what is wrong. When this problem is resolve i will give you 5 Star but for now NO!
Dear Ronini Official,
Sorry to hear that.
About the "Don't show popup automatically" feature, maybe there is something wrong with the cache. You just need to delete your cache and reload your site.
About the Greeting Message, you can adjust it on the dashboard. If you have any question, please contact us via email: support@autoketing.com or live chat on the dashboard.
It's our pleasure to help you!
Regards,
Autoketing team.
every time customer comes on my website he had to login to facebook account to chat with me. not woth it.
Dear Swag my style,
Our app depends on the Facebook platform, so your customers need to log in their Facebook account to chat with you. Therefore, the conversation is saved on the Messenger platform and you can keep in touch with your customers even when they leave your website.
If you need any help, please contact us via live chat on your dashboard or email: support@autoketing.com
Thank you so much!
Regards,
Autoketing team.
does not work. fails to connect to facebook. seems to be a good app if it would actually work. going to keep looking for a good app.
Dear GlassSlipperFormals,
Sorry to hear that, our support team will contact you soon to resolve issue, or please send your issue to support@autoketing.com
Here are some of our solutions that can help you: https://autoketing.freshdesk.com/support/solutions/42000045394
Best regards!
This app dosen't work. I have installed it and set it up, it shows on my store but it seems to only be there for show as wheni click on it nothing happens
Dear Elegant Boulevard,
We very sorry hear that, may be we have problem with Facebook api, could you please follow this email to add whitelisted domain to Facebook settings please.
https://autoketing.freshdesk.com/support/solutions/articles/42000044933-why-have-i-connected-my-facebook-page-successfully-but-facebook-chat-box-still-does-not-work-
If you have any problem please contact us via email: win@autoketing.com
Best regards!
Autoketing team