Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 9, 2019

I used the facebook messenger app as a live communication chatbox on my website to help with visitors who have a problem or a question they need to be answered. This really does what I need well, and can work well with my customers.

D.V.C.-Designs
United States
Over 2 years using the app
June 28, 2019

Minimally customizable, it serves a big purpose. Since we have added it, we have had many interactions!

daVoria jewelry
United States
About 2 years using the app
August 13, 2018

This product works very well. It has helped improve our conversion rate - highly recommend

Hempelf Com
Austria
About 2 years using the app
May 30, 2020

Simple smart messenger chat app, I am already using on another store.
When initiating a chat, the user stays on the store, which to me is a must.
NB: If your page does not show to connect, when installing, there's a little instruction, and its easy peasy. I recommend for design usability and simplicity.

SANI-STEP safety supplies
Thailand
About 2 years using the app
Autoketing replied June 2, 2020

Thank you so much for your 5-star review. We do appreciate you taking your time to share your rating with us. It's our pleasure that the app comes up to your expectations!

Your friend,
Autoketing Team.

July 23, 2020

Installation is very easy. I will be a great tool to use 24/7. Minimum 100 characters is rather imposing............

CaroMall
Singapore
About 2 years using the app
Autoketing replied July 23, 2020

Thanks for your feedback. We're honored to support your business.
Feel free to contact us if you need any help.
Best regards

Autoketing team

June 26, 2018

Very easy installation and integration. Great addition to our online store.
It took only 5 minutes to install and set up.

We love the app and recommend it to any and all online stores that doesn't have a chat function yet.

Elevenpast
South Africa
About 2 years using the app
Edited January 31, 2019

This app is one of the best. This Facebook chat widget is better than others and it is customizable.

Gentleprince Office Furniture
Philippines
About 2 years using the app
March 31, 2020

Seamless integration, looks great and seems to be working perfectly. A couple more customization options would be great but definitely no complaints so far!

Sandbox Helmets | Canada
Canada
Almost 2 years using the app
Edited November 12, 2019

I hade a bit issue with the chat shows up on my website, so customers were unable to press the icon. The team quickly responded to my message and fixed it right the way. Now everything works as it should.
GREAT JOB, THANK YOU.

BenTomStore
Australia
Almost 2 years using the app
September 12, 2019

Love the t-shirt great quality! Will definitely come back and shop for more products. Very fast delivery!

Nurseutopia
United States
Almost 2 years using the app