Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

August 22, 2019

Just downloaded but so far it is extremely easy to use. Highly recommend to anyone looking for a quick way to add chat to there website.

Splash Ace
United States
13 days using the app
October 2, 2020

Super easy to install and configure. Very elegant dashboard and customization settings are very easy.

Printea3D
United States
12 days using the app
Autoketing replied October 5, 2020

Thanks for your review. Please contact us if you have any questions.
We are always to answer your questions.

Kind regards

May 11, 2019

I installed this so that my customers @ Tie - Fly Clothing would be able to get in contact with me when they needed. It works, just a flick of the wrist installation, customizable and the best part it's free .99!!!

Tie-Fly
United States
12 days using the app
Autoketing replied May 11, 2019

Dear Tie-Fly,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!

Edited August 22, 2019

Other FB apps does not work well or not well functioned(i.e. cant send photo) but this seems working perfect so far. Thanks for your great app!

AQUASMITH
United States
12 days using the app
February 22, 2019

It's so good and the costumer's services awesome, they can help me in a few minutes, Thanks Autoketing for everything :D Great app

The First Way
Colombia
12 days using the app
February 18, 2019

Great apps,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Beyond | Above Company
United States
12 days using the app
Edited February 3, 2023

The support with autoketing was great I sent them a message Friday night at 8:00pm not expecting a response but got support right away with setting up my chat box

Jean was very helpful and sent pictures on how to enable the chat bot that works great for my shopify website .

the live chatbot works great

God Mode Supplements
Canada
12 days using the app
Autoketing replied February 4, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

August 28, 2018

Awesome free app, works perfectly. You can easily connect with customers, I have no complaints!

Herbestfriend
United States
12 days using the app
August 20, 2018

The app does the job and is easy to install....not to mention the awesome customer support! Gr8 job!

Ottiga
Romania
11 days using the app
Edited September 5, 2019

Very nice app, I've just installed it on my website.
Since its free it worth trying
Installing was very easy to do.
Nice way to assist a costumer and help them out and maybe this will boost
your sale and website looks very professional.
I would give this a 5 star since its free and easy to install
I'm still busy building my store so I can not tell any experience right now.

ECZ Store
Aruba
11 days using the app