Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

Edited February 3, 2023

The support with autoketing was great I sent them a message Friday night at 8:00pm not expecting a response but got support right away with setting up my chat box

Jean was very helpful and sent pictures on how to enable the chat bot that works great for my shopify website .

the live chatbot works great

God Mode Supplements
Canada
12 days using the app
Autoketing replied February 4, 2023

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

August 28, 2018

Awesome free app, works perfectly. You can easily connect with customers, I have no complaints!

Herbestfriend
United States
12 days using the app
August 20, 2018

The app does the job and is easy to install....not to mention the awesome customer support! Gr8 job!

Ottiga
Romania
11 days using the app
Edited September 5, 2019

Very nice app, I've just installed it on my website.
Since its free it worth trying
Installing was very easy to do.
Nice way to assist a costumer and help them out and maybe this will boost
your sale and website looks very professional.
I would give this a 5 star since its free and easy to install
I'm still busy building my store so I can not tell any experience right now.

ECZ Store
Aruba
11 days using the app
June 22, 2018

all good, can recommend for everyone

Upgradedaccounts
Sri Lanka
10 days using the app
July 5, 2020

Very happy! Easy to use, no bugs etc. This is what i want for an app like this! Thanks to the whole developement-Team!

Wildlife-Tuning
Germany
10 days using the app
Autoketing replied July 5, 2020

Thank you so much for your 5-star review. We do appreciate you taking your time to share your rating with us.
Have a nice day!

Your friend,
Autoketing Team.

July 23, 2018

Easy integration. I haven't had a problem yet!

Oh The Humanitees
United States
10 days using the app
Edited January 7, 2020

Nice and easy to use. Thank you for this great app. Highly recommended !!!!!!!!!!!!!!!!!!!!!!!!!!!!! :)

Geo Collars
United Kingdom
10 days using the app
February 26, 2019

I really like the experience of the app with facebook chat. My store will be better off with this app and best of all its free

david'sworkout
United States
9 days using the app
September 1, 2019

Extremely convenient, I wouldn't be able to recommend anything else after using it. Big thanks to the developers. 5/5

synkecase
United States
9 days using the app