Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

Edited February 25, 2019

I love this app!! I hope this app will give me conversions! :) . tty

LifeHacksForAll
Spain
1 day using the app
Edited July 21, 2019

Esta genial, porque asi controlas las necesidades de tus clientes en tiempo real . Invito a todos los que deseen instalarla que la prueben .

Toysforama
Spain
1 day using the app
July 17, 2018

Support helped with my issue and was very patient.

Nrich But Glam Boutique
United States
1 day using the app
April 17, 2023

Just started using the app but the customer server to get it set up was amazing. we are looking forward to this app.

Before The Cruise
United States
1 day using the app
Autoketing replied April 17, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

April 30, 2020

Really easy to use and install. The ability to customise the design and choose different designs and colours is great too.

Flow Yoga Wear
Australia
1 day using the app
Autoketing replied May 25, 2020

Thank you so much for your 5-star rating. We do appreciate you taking your time to share your experience with us.

Your friend,
Autoketing Team.

August 16, 2018

It a very great app to engage with shoppers.

Deal Foxs
Hungary
1 day using the app
August 22, 2018

Does what is says it does :) and did they mention it was FREE ??? :)

Sensory Kids Australia
Australia
About 24 hours using the app
February 3, 2023

Good app and good support. I wrote to them for a technical need and they answered me immediately and exhaustively.

Enerev
Italy
About 23 hours using the app
Autoketing replied February 3, 2023

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

October 21, 2020

It's not working on my store, if someone could get in touch to help asap please thanks appreciate your help

fulfilnutrition-ie
Ireland
About 22 hours using the app
Autoketing replied October 21, 2020

Can you please disconnect and connect account again? If it's doesn't work, please add whitelist.
We replied to your message on Messenger of our Facebook page. Please see them.
Regards

August 11, 2018

Works well.. and support team is effective

Thecountrybax
India
About 20 hours using the app