Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

October 5, 2018

Good app............................................................................................

Lash Division
Romania
11 months using the app
June 22, 2018

Very useful app!!!!!!!!!!!!!!!!!!!!!!!! thank you

Gadgetalot
South Africa
10 months using the app
March 29, 2019

Great for chat for our customers - simply and easy going. Customer service also working very well - answer within a few minutes. Thanks!

slowbar.sk
Slovakia
10 months using the app
Autoketing replied March 29, 2019

Dear slowbar.sk,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

August 14, 2018

So far so good. Thanks you Autoketing.

Certified Pure Organic
Philippines
10 months using the app
June 26, 2018

Love it! So much easier to chat to customers. Thank you :)

Safetsleep
New Zealand
10 months using the app
Edited August 16, 2019

I just downloaded this application, I am still researching how to use it. It seems to meet my requirements for the time being. It can provide a way for buyers to contact us. This is great.

Zero to One NY
China
10 months using the app
September 16, 2020

On other platforms putting a standard Facebook Messenger chat box on the bottom of your site is a nightmare. But this app makes it so easy! This is by far the best app for the Messenger pop-up. And it's free! Massive thank you to the developers!

Ranmore Candle Co.
United Kingdom
10 months using the app
Autoketing replied September 16, 2020

Thanks for your feedback. We're very glad that our app can meet your needs.
Hope that you can recommend our to to other merchants.
Please contact us if you have any questions.

Regards

February 12, 2019

Great app very helpful should add an option to auto remove pop up if no one clicks on it, but other than that its.

East End Vapes
South Africa
10 months using the app
Edited November 15, 2020

Two minutes to set up, works perfectly, and best of all it was free so I can't complain . Thank you very much

Treatsandeats
United Kingdom
10 months using the app
Autoketing replied November 15, 2020

Thanks for your review. We're glad to support your store.
Please email or chat with us if you have any questions.
Regards

May 5, 2019

im new to the app - so i will expand more later- but for now, its been an easy integration . Easy to install, easy steps to follow

Pods Unlimited
Australia
10 months using the app
Autoketing replied May 5, 2019

Dear Pods Unlimited,

Thank you for your great review, your feedback is our motivation!

Autoketing team,
Regards!