Facebook Chat Box ‑ Chatbot

Facebook Chat Box ‑ Chatbot

Price: Free
Rating (4.4)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

June 12, 2018

Languages

English

Connect to all your customers over the world through Facebook messaging platform.

Our app allows store owners to stay connected with their customers through the Facebook messenger platform. So shop owners and their customers will not be interrupted while communicating. In addition, connecting customers through the Facebook messenger platform also helps to store conversations for marketing campaigns. In addition, notification of a forgotten order in the shopping cart via Facebook messages will also encourage customers to checkout faster.

Our app allows store owners to stay connected with their customers through the Facebook messenger platform. So shop owners and their customers will not be interrupted while communicating. In addition, connecting customers through the Facebook messenger platform also helps to store conversations for marketing campaigns. In addition, notification of a forgotten order in the shopping cart via Facebook messages will also encourage customers to checkout faster. more
  • Live chat: Allow customers to send messages to your Facebook page via Messenger.
  • Subscribe popup: Show popup with discount code to stimulate customer to sign up.
  • Abandoned cart messages: Send message to customer when item is left in the cart.
  • Marketing campaign: Build automated marketing campaigns through Messenger.
  • Order confirmation message: Show detailed notifications about the order status.

505 reviews

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.

April 17, 2024

Does not work, account is connected but the widget won't display

Gėlių Bistro
Lithuania
9 days using the app
March 13, 2024

Looks like it could be a good app, however, I am getting the same issue - saying that I don't have a business page, right after I connect it to a business page.

Mooi Living
Australia
About 17 hours using the app
February 5, 2024

I tried to get this to work on my store and it simply would not show the chat box or icon. I had Shopify look into it and they could not help, due to it being a 3rd party app. I messaged the company Autoketing but due to time zone differences, the process was going to be problematic to get their support in a timely manner. I have opted to remove the app for these reasons.

GroundsForDivorceCoffee
Canada
About 21 hours using the app

About this app

Launched

June 12, 2018

Languages

English

Built by Autoketing

About Autoketing

4.8 average rating

6 years building apps for the Shopify App Store

8th Floor, Vietnam Journalists Association Building, HN, VN, 8th Floor, Vietnam Journalists Association Building, HN, VN, Hà Nội, 100000, VN

Support

Send a message

1(585) 539-1119

win@autoketing.com

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