Facebook Chat Box ‑ Live Chat

Facebook Chat Box ‑ Live Chat

by Autoketing

Live Chat, Free Chat Via Facebook Messenger, Facebook Channel

4.6 of 5 stars(441 reviews)

Connect to all your customers

Connect to all your customers over the world through Facebook messaging platform - Popular, simple and convenient.

Customer care any time

You can support your customers at any time and anywhere. Thence, build a professional customer care style.

Boost sales and revenue

Build trust and close relationship with customers to drive sales and profit for your business.


About Facebook Chat Box ‑ Live Chat

The most prominent features of Facebook Chat Box by Autoketing than other best Live chat Facebook apps:

  • Can be integrated for use with Shopify's chat app. You can take advantage of the features of Shopify's chat app when using our app
  • Set up the greeting message and popup
  • Automatically set response time
  • The custom icon of Facebook Chat with the text and the color
  • Facebook Chat icon with your Facebook page image
  • The chatbot function
  • Facebook Chat Box displays on both desktop and mobile or other options
  • Facebook Chat icon works on all browsers, even Safari

1. Put the Facebook chat icon anywhere on your website

  • All corners on the website
  • Custom position
  • High position: You can change the height of the Facebook Chat icon

2. Change the greeting message

  • Create friendly greetings
  • Change greetings easily

3. Set up popups on your website

  • Show popup automatically every time
  • Don't show popup automatically: Popup only appears the first time when customers visit your website

4. Automatically set response time

  • Typically replies instantly
  • Typically replies in minutes
  • Typically replies within an hour
  • Typically replies in a few hours
  • Typically replies within a day

5. 3 types of Facebook chat icons

  • The default icon: Like Facebook chat icon
  • The custom icon: You can change the chat icon in different sizes and colors
  • The Facebook Chat icon contains your Facebook page image

6. Chatbot function by Autoketing

  • Create main menu: Get more information about your website through a few clicks
  • Create submenu: Give more details to your customers through submenu

7. The display on your website

  • Desktop
  • Mobile phone
  • Both 2 options or single option

8. Upcoming features of Facebook Chat Box by Autoketing - Top chat apps on Shopify

  • Sales channel
  • The Facebook chat icon appears in specific pages
  • Messenger marketing chatbot

Provide fast customer support widgets via Facebook Messenger - Facebook live chat

Taking advantage of the great idea of Facebook Messenger, Facebook Chat Box by Autoketing was born to improve communication efficiency between customers and brands. Through our intelligent application, customers can exchange information directly with brands with no interruption and switch messaging platform. In particular, the context and history of the conversation won’t be lost.

Support online customers and establish a fast relationship between customers and brands via Facebook live chat on Shopify

Good customer service is one of the important factors that help enterprises build trust and customer satisfaction. Therefore, best Facebook live chat on Shopify - Facebook Chat Box is a great application to help you improve and increase relationships with your customers.

Integrates with

  • Facebook Messenger,
  • Live chat,
  • Facebook Messenger Marketing,
  • Facebook Marketing,
  • Kit,
  • Facebook product feed

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Jangi

I use this app to be more engaging with online customers. It's been great so far. I would recommend it to anyone.

Developer reply

June 30, 2020

Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers.

Your friend,
Autoketing Team.

Monanym

Very good app,Excellent user friendly, Thank you very much,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Developer reply

June 23, 2020

Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers.

Your friend,
Autoketing Team.

washaby.fr

We cannot configurate a lot the chat (time to appears, if we want to have it since the beginning of in certain pages etc...)

Developer reply

June 18, 2020

Thanks for your review. We haven't launched the features you mentioned yet. The team is working hard to release more updated features. Hope the upcoming version meet your expectations.

Your friend,
Autoketing Team.