Store design | Customer support
Facebook Chat Box ‑ Marketing

Facebook Chat Box ‑ Marketing

by Autoketing

Live Chat, Free Chat Via Facebook Messenger, Auto Marketing

4.6 of 5 stars(481 reviews)
Free plan available. 3-day free trial.
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Connect to all your customers

Connect to all your customers over the world through Facebook messaging platform - Popular, simple and convenient.

Customer care any time

You can support your customers at any time and anywhere. Thence, build a professional customer care style.

Boost sales and revenue

Build trust and close relationship with customers to drive sales and profit for your business.

About Facebook Chat Box ‑ Marketing

The most prominent features of NEW Facebook Chat Box by Autoketing 2021

  • Live chat: Allow customers to send messages to your Facebook page through Messenger
  • Subscribe popup: Show a popup with a discount code to stimulate your customers to subscribe
  • Message now: Encourage customers to proactively send messages to you in order to create more online conversations
  • Abandoned cart messages: A friendly reminder message will be sent to your customer when an item is left in the shopping cart
  • Order confirmation message: Show detailed notifications about the status of your order
  • Chatbot - smart reply: Build a system of greetings and automatic responses to help you show more information to customers right from the first chat
  • Marketing campaign: Build automated marketing campaigns through Messenger

1. Conversation Starters: Chat system and automatic registration

LIVE CHAT

  • Allow customers to send messages to your Facebook page through Messenger
  • Create online conversations with your customers to support them quickly and effectively
  • Help you retain conversations for marketing on Messenger platforms

SUBSCRIBE POPUP

  • Show a popup with a discount code to stimulate your customers to subscribe
  • As soon as your customers subscribe, show a popup with a code or a message to their Messenger
  • You can create one or more different codes to stimulate customers to subscribe to your website

MESSAGE NOW

  • Encourage customers to proactively send messages to you in order to create more online conversations
  • Offer attractive promotions to stimulate customers to actively create conversations with you

2. Auto Message: System messages automatically sent to customers to boost 2x sales

ABANDONED CART MESSAGE

  • A friendly reminder message will be sent to your customer when an item is left in the shopping cart. This feature will help you remind customers who leave items in their cart to stimulate their ordering decision

ORDER CONFIRMATION MESSAGE

  • Show detailed notifications about the status of your order. This helps your customers keep track of order details such as price, color, size, and destination, etc.

CHATBOT - SMART REPLY

  • Build a system of greetings and automatic responses to help you show more information to customers right from the first chat. Build smart questions and answers as soon as customers initiate a conversation

3. Marketing campaign: Build automated marketing campaigns through Messenger

  • Send product marketing campaigns or major promotions to a wide range of customers who interact with you on Messenger. Our system will save your customer list as soon as they text on Messenger after you install Facebook Chat Box.

Install Facebook Chat Box right now to restore your sales during COVID-19 pandemic!

Integrates with

  • Facebook Messenger,
  • Live chat,
  • Facebook Messenger Marketing,
  • Facebook Marketing,
  • Kit,
  • Facebook product feed

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 3-day free trial

FREE

Free

  • FREE forever

  • No any cost

  • Live chat

  • Chatbot

  • Welcome messages

  • Build smart reply

BASIC

$4.99/month

  • Live chat

  • Chatbot

  • Subscribe popup

  • Message now

  • Abandoned cart message (50 messages)

  • Order confirmation message (50 messages)

PRO

$7.99/month

  • Live chat

  • Chatbot

  • Subscribe popup

  • Message now

  • Abandoned cart message (Unlimited)

  • Order confirmation message (Unlimited)

  • Marketing campaign

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
    (393)
  • 4 of 5 stars
    10% of ratings are 4 stars
    (50)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (12)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (22)
View all 481 reviews

Most recent reviews

ATVEdmonton

Rating
5 of 5 stars
Posted
April 9, 2021

Pretty Good App, been using it for some time, and it's worth keeping. It's easy to set up and gain more customer service. Sometimes it has some minor issues but it should be no problem. Been happy with this app so far.

Developer reply

April 12, 2021

We're very happy when receiving your review. It's our motivation to support you much more later. We always attempt to help you in the fastest way.
Please contact us if you have any questions.

Regards

Coach-Club

Rating
1 of 5 stars
Posted
February 26, 2021

I've had this app for about a year and I was really happy for it. But recently, I think 1-2 months ago, they made an update which no longer allows me to choose the logo of the chatbox, and more importantly, it seems like it's causing my webshop to be running a script update in the background every 2-3 seconds, you can see it because the chatbox logo is jumping a bit. And because of this, none of the links on my webshop is working - only if I manually refresh the page on the browser. After deactivating the chatbox, my webpage now works normally again. I really recommend Autoketing to look into this problem/bug, and solve it. Because before the update, it worked well.

Developer reply

February 28, 2021

Dear Coach -Club,
Thanks for leaving a review. Firstly, we really sorry for this problem. We updated a new version and fixed all problems on your website. If possible, please reinstall our app and allow us to serve you best. Thanks a lot!

alchaa design

Rating
3 of 5 stars
Posted
January 29, 2021

When i chatting with store, chat box being transparent and normal. It repeats when I push to space button every time. Probably this is a bug but I think you have to solve this problem. Have a nice day

Developer reply

January 31, 2021

Thanks for your feedback. Our developers will check this issue.
Please contact us if you have any questions.

Regards

View all reviews