Reviews (864)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like TikTok Shop, Facebook, and Instagram, enhancing social commerce. They appreciate the user-friendly interface and real-time syncing that keeps product listings and inventory updated. The responsive and knowledgeable customer support is praised for assisting with onboarding and ongoing operations. Merchants also value the easy product uploading and multi-channel functionality, which simplifies managing sales across different platforms. Additionally, the app supports marketing efforts by optimizing product visibility and managing ads effectively.

September 28, 2021

Thanks so much for all your support. I got all the support i needed, my Facebook setup was perfectly in great working functionality. the team was so helpful, patient and always happy to help. I will recommend anyone to go for this company

ChantyLuxury Brands
Australia
About 2 months using the app
July 1, 2022

Kartik is extremely professional, with Incredible patience and positivity and world-class customer service from the team.

Nala
South Africa
About 2 months using the app
Edited May 20, 2020

YOUSHOULDBESHOPPING.COM SAYS:

Phoenix was outstanding in helping us get set up with this Facebook Marketplace App... We have so much going on trying to get our store set-up the way we need it, that it was so satisfying for a support agent to spend a great deal of time helping us - And to get this kind of attention & support was just awesome... This is a terrific App - Thank you again Phoenix...!!

YouShouldBeShopping.com
United States
About 2 months using the app
March 28, 2022

Fabulous. I got stuck integrating the app. I booked call and they have spent the last hour taking me through everything. I am now fully integrated and everything is very user friendly. Great app, great team! Thank you

Woodcock and Cavendish
United Kingdom
About 2 months using the app
February 18, 2021

Amazing customer service. They help me a lot, you can talk directly with them by google meet, WhatsApp... He was very patient, thank you.

Leo Leon
Spain
About 2 months using the app
August 16, 2020

Yall helped me thru every step of the way.. I am grateful. If it wasn’t for y’all, I would still be trying to figure out how to do it..Thank you very much

Clothing&BeautyInc
United States
About 2 months using the app
July 25, 2023

I love this app and all that it has to offer. I have the app with them for Etsy integration and I have been so pleased I felt this would be my best choice for Facebook and Instagram.

After setting up I contacted them to make sure I did everything correctly and they were extremely patient with me and took the needed time to make sure everything was perfect. I am more than happy ... Thank you so much

Esquivel And Fees
United States
About 2 months using the app
April 28, 2021

An application that facilitates a lot of work for you and shortens you a lot of effort and time. It is wonderful to transfer all your store data and products from Shopify to Facebook and Instagram and you have an integrated store on Facebook and Instagram and it makes it easier for you to sell and make it easier for your customers to buy

ANOSSI
Iraq
About 2 months using the app
March 21, 2022

I love this app. I stopped using the Facebook Channel by Shopify and started to use this app. This is the best decision if you really want to sell on Facebook and Instagram. The setup process is easy enough for my 13 year old to understand and setup. The support is fantastic. The support walks you through all the settings and explain each feature. They make sure the products are properly uploaded to Facebook and they help with the catalog, business manager and commerce manager. You do not need to have technical skills to be able to use the app. The interface is very user friendly and very easy to navigate. Everything there is very easy and simply to do. Now I can focus on growing our Facebook business while having a dedicate support team that is always availble and ready to help. They will help you each step of the way. I would recommed this app for anyone or business looking to sell on Facebook or Instagram. This is the real deal.

Styles by Alexis
United States
About 2 months using the app
July 4, 2023

I can't believe that I have this solid support on assistance! Normally Facebook support sucks but CedCommerce team is really helping a lot to cover FB's mess :)

Liberté Cold Brew Coffee
Sweden
About 2 months using the app