Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with social media platforms like TikTok Shop, Facebook, and Instagram. They appreciate its real-time syncing, easy ad management, and keyword optimization features. The intuitive dashboard and automatic order syncing are also praised. The support team is noted for their prompt and knowledgeable assistance. The app's ability to sync additional product images for enhanced marketing is also valued. It's recognized for effectively connecting Shopify stores with TikTok and providing a reliable multi-channel experience.

Edited August 11, 2020

If I could give this app negative stars I would. Their customer service is horrible, the app has never worked right, its caused multiple customer service issues, purchases do not push to shopify, after multiple attempts at getting this fixed their foreign customer service and tech support still don't fix issues. They cannot type english correctly to communicate effectively. Every aspect of this app does not work right and FB should be ashamed of allowing such horrible companies to work with them. I regret ever using this company

SageWork Organics
United States
9 months using the app
CedCommerce replied September 12, 2020

Thank you for taking the time to write about your experience. We, at CedCommerce, pride ourselves in doing everything we can do, to ensure the highest degree of client satisfaction. We’d love to make things right for you. Please give us more information about your specific situation. If you wouldn’t mind connecting with us at skype/phone no. at your earliest convenience. We look forward to speaking with you and working towards earning back your business. Have a good day!

July 12, 2021

It was a bit confusing at first, but the people at CED Commerce were able to get my Shopify Store to show on FB Marketplace (24 hour process, so I will see it tomorrow). Helpful people that worked patiently with me.

Humblehomesteadco
United States
9 days using the app
August 24, 2021

Nice support team. Easy and great. I got voice call support and whatsapp meet to help to integrate fb shop with my store.

KcPc Bandhani
India
9 days using the app
June 28, 2021

I recommend, very kind and patient support guys, you have a team that can help you in many problems. keep in touch with you on whatsapp every time you have problems.

MOSKED
Romania
9 days using the app
November 23, 2022

Greatly recommended, great costumer service, I had a problem and they helped me to solve it in just a pair of clicks

MagnusSupply
United States
9 days using the app
September 21, 2021

very good service and customer support very good ................................................................................................................

thekanak
India
9 days using the app
September 22, 2021

I love this application, this application is really great. very easy to use, it helps to retargeting my customers, also costumer support is very professional, Kartik helped me setup everything and answered for my all questions, Highly recommended, Thank You

Gaboni Jewelers
United States
9 days using the app
June 12, 2021

Nice and easy service, and buying helps customers via Instagram, and dealing with them was excellent, I love that

Woman's style
Saudi Arabia
9 days using the app
August 6, 2021

its very good!!!it help me a lot!
its free!!!
the team talk with me , and help me open my facebook shop, i really happy, really good team, hope we can have more chance to work with in the future !
the design is so cool , i love it , the designer is amazing.

Stay By The Sea
China
9 days using the app
January 25, 2022

I thank Anand help tonight. He was very helpful and patient with me. really great thanks again for his help. I would love to have him service me again.
thanks Church Diva Jewelry.

Church Diva Jewelry
United States
9 days using the app