Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with social media platforms like TikTok Shop, Facebook, and Instagram. They appreciate its real-time syncing, easy ad management, and keyword optimization features. The intuitive dashboard and automatic order syncing are also praised. The support team is noted for their prompt and knowledgeable assistance. The app's ability to sync additional product images for enhanced marketing is also valued. It's recognized for effectively connecting Shopify stores with TikTok and providing a reliable multi-channel experience.

July 20, 2022

I searched the app on Shopify. Setup was quick and easy which helped me to sync my website to Facebook and Instagram and enabled the shop button. Excellent customer service. Highly recommended

Afrodite Organics
South Africa
8 days using the app
June 17, 2022

5 Starts for service today. i used the chat feature to get help with product issues which turned into a whole new can of worms. Opening a Shopify store is NOT as easy as it is advertised however, thanks to the help, patience and commitment of my agent i was able to get a better understanding of what was happening. Unfortunately, i am on my second month of paying for this Shopify store and at the end of my communication with the agent i was unfortunately told i would have to wait at least another week and hopefully the problem would resolve itself (syncing products and collections with social medias)
My agent was wonderful. His solution, very dissapointing. ...But the fact that the only "solution" we have at this time is to continue to wait is extremely frustrating. i have been paying for this store and putting my blood sweat and tears into our store for the past many weeks, hitting roadblock after roadblock and i finally thought i was going to get all these issues solved today with my super helpful and friendly agent- unfortunately all he could do was to tell me to KEEP WAITING and he would follow up next week.
I appreciate the agent-HE gets 5 stars (just for the record, i am only rating 5 stars because of his service) The app however i do not actually give a 5 star rating-its difficult to understand and navigate. Furthermore, i still havent heard back from anyone regarding correcting the actual name of my store.
MDR-Creations-Store/Shopify.com or whatever is NOT the name of my store-it was an accident at setup and supposed to be able to be changed and i don't want it showing up everywhere. it is supposed to be : TarotAndTeaRoom.com ...etc... . www.tarotandtearoom.com is the only domain i own. Again 5 stars for todays chat service. The rest needs serious work im sorry to say.

Tarot & Tea Room
United States
8 months using the app
July 20, 2022

Awesome and so helpful nice expert! I had problem with my instagram and Facebook shop in months, and now I am available to both shops! I am so happy

CiesCosmetic
Denmark
7 days using the app
September 28, 2022

We are very pleased with the Support team. Very understanding and helped us through every step. 10/10 for sure!

Kabayare
United States
7 days using the app
April 14, 2023

The app is good, hit right into the point! And the customer support service was GREAT! Highly recommended, 10 out of 10!

Watch Home™
United Kingdom
7 days using the app
August 16, 2021

This app is excellent, very easy not complicated as many other apps. Customer service is very good. Higly recommend to anyone!!

eonlinedirect
Australia
7 days using the app
November 16, 2020

I am using this app now. Very responsible agent. I am using this app now. Very responsible agent....

Watch Home se
United States
7 days using the app
July 8, 2022

support was timely, Im a bit lost still but thats just user error. i will get the hang of it better with more practice and as i add more products and get familiar

Favorful Kreations
Canada
7 months using the app
October 27, 2021

I found the support in particular from Kartik to be particularly helpful in connecting he was very good at listening and advising me through the stages. Thoroughly recommend the support team and his contribution to gaining success.

field & moor
United Kingdom
7 days using the app
Edited March 15, 2023

Easy set up! Great customer service. Was there to guide me through the setup process. Definitely recommend.

Western Soul®
United States
6 days using the app