Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

March 20, 2024

Super fast support and working very well.

US Tropicfeel
United States
23 days using the app
Omega replied March 22, 2024

🚀 Thank you for your awesome feedback! We're thrilled to hear that you found our Omega Facebook Pixel Ad Report app helpful and efficient! 💪 Our team is dedicated to providing lightning-fast support and ensuring that our app works seamlessly for you. If you ever need assistance or have any questions, feel free to reach out. We're here to help you maximize the effectiveness of your Facebook pixel ads! 📈

April 19, 2024

Great app, better than all the other tracking apps I have tried. Tracy was of great help and fixed the issue perfectly!

HyroLabs
Germany
3 days using the app
Omega replied April 22, 2024

Response: Thank you so much for your fantastic review of our app! 🌟 We're thrilled to hear that you find it to be better than all the other tracking apps you've tried. It’s great to know that Tracy was able to assist you effectively and resolve your issue perfectly with the Omega Facebook Pixel Ad Report app. We're proud to have her on our team and glad she could help enhance your experience. If you need any more assistance or have further feedback, please don't hesitate to reach out. Thanks again for choosing Omega Facebook Pixel Ad Report and for your kind words! 🚀👍

February 28, 2024

Good app! Clear instructions and good customer service.

MercantoBerlin
Netherlands
4 months using the app
Omega replied March 1, 2024

🌟 Thank you for the positive feedback! 🚀 We're delighted to hear that you find our app good and appreciate the clear instructions. It's great to know that our customer service has met your expectations. If you ever have more questions or need further assistance, feel free to reach out. We're here to help! 😊🌈 #UserFriendly #ClearInstructions #GoodCustomerService 🌟

April 10, 2024

Awesome support, great app. Thank you.

Kiwi Cases
New Zealand
About 2 months using the app
Omega replied April 13, 2024

You're welcome! We're thrilled to hear that you had an awesome support experience and that you're enjoying our app. If you ever need further assistance or have any questions, feel free to reach out. We're here to help! 🌟🛠️

March 20, 2024

App is very easy to use + the service in the chat is very fast and easy. people are very nice.

NoirDeux
Netherlands
21 days using the app
Omega replied March 22, 2024

😊 We appreciate your wonderful review! It's fantastic to hear that you find our Omega Facebook Pixel Ad Report app easy to use, and that you've had a positive experience with our chat support team. 💬 We're committed to providing fast and friendly assistance to ensure your experience with our app is top-notch. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help make your advertising efforts a breeze! 🚀

January 21, 2024

Easy to use install and great support. Thank you Vincent for being the best! It is worth recommending.

Rundeer
United States
3 months using the app
Omega replied January 23, 2024

🌟 Easy installation, user-friendly interface, and top-notch support – we're thrilled to hear you had a great experience! 🚀 A special shoutout to Vincent for being the best! 👏 Thank you for recommending us. If you ever need assistance or have more feedback, we're here for you! 🌈 #CustomerSuccess #TopSupport

March 12, 2024

Amazingly simple app that allows for very accurate tracking with their Pixel. The support team is extremely knowledgeable and is happy to explain and share best practices.

Highly recommend!

Satorily
United States
4 days using the app
Omega replied March 14, 2024

Thank you for your amazing review of our app! We're thrilled to hear that you find our app amazingly simple yet powerful, enabling accurate tracking with the Pixel. 😊

Our support team takes pride in their knowledge and expertise, and we're delighted to hear that they have been helpful in explaining and sharing best practices with you. We believe in providing exceptional customer service and ensuring that our users have a positive experience.

Thank you for your high recommendation! If you ever have any further questions or need any assistance, please don't hesitate to reach out. We're here to help!

December 12, 2023

Omega is an app we've used for several years and it has always done a good job of tracking data for FB. We appreciate Rosie's technical support, which is timely and efficient. Helped us improve the data tracking code for cart and checkout. Highly looking forward to the results of the improvements.

Hanna Nikole
Hong Kong SAR
8 months using the app
Omega replied December 13, 2023

Thank you for being a loyal Omega user! We're thrilled to hear that Omega has been effective in tracking Facebook Ad data over the years. We appreciate your positive feedback on Rosie's timely and efficient technical support, helping enhance your data tracking code for cart and checkout. We share your excitement about the upcoming improvements and look forward to continuing to provide value. Thanks for choosing Omega!

March 7, 2024

Great app, and great customer service. They solved my issue in a very professional manner.

VELVERA
Morocco
About 1 month using the app
Omega replied March 8, 2024

🌟 Thank you for the stellar review! 🚀 We're thrilled to hear you find our app great, and it's fantastic that our customer service team could assist you professionally. If you ever have more questions or need further assistance, we're here for you. Your satisfaction is our priority! 💖🛠️ #GreatApp #ProfessionalService #CustomerSatisfaction 🌟💬

January 22, 2024

great app overall, support is very helpful, love love love

RevoFit Measure
United Kingdom
8 months using the app
Omega replied January 26, 2024

We're delighted to hear that you think our app is great overall! 🎉 Thank you for the kind words about our support team – we're here to help! 💬💙 It warms our hearts to know that you love our app. Your support means everything to us! 😊💕 If you ever have more feedback or suggestions, feel free to share. Happy loving the app! 🚀📱