Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

January 15, 2024

Tracy provided great help with my store. App was tracking double due to some faults from my end. Tracy chatted with me and solved issue!

Bundo.
Netherlands
About 2 months using the app
Omega replied January 17, 2024

Big kudos to Tracy for providing stellar support and resolving the tracking issue swiftly! 🌟 It happens to the best of us, and we're thrilled Tracy could help you iron out the wrinkles. If you ever need more assistance or have questions, we're here for you! 🛠️💬 Thank you for choosing us! 👏 #CustomerSupportHeroes #IssueResolved

March 19, 2024

Nice support from the team. Help us a lot

BUYFRIENDLY
Hong Kong SAR
3 months using the app
Omega replied March 21, 2024

🌟 Thank you for your kind words! We're delighted to hear that our team's support has been helpful to you. It's our pleasure to assist and ensure you have a positive experience with our Omega Facebook Pixel Ad Report app. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 🚀🤝

March 8, 2024

great app, superb support from tracy
very polite and helpfull!
thanks a lot

Casa das Capas
Brazil
4 months using the app
Omega replied March 10, 2024

We're thrilled to hear that you find the Omega Facebook Pixel Ad Report app to be a great tool, and we appreciate your positive feedback on Tracy's superb support! 🌟 If you're looking to enhance your online advertising strategies, the Omega app is a fantastic choice for optimizing your Facebook Pixel and getting detailed ad reports. Tracy and the entire team are here to ensure a seamless experience for you. Thanks a lot for choosing both Omega and Tracy's support! 🚀😊

March 29, 2024

amazing customer help experience by tyler. very good app and freindy staff willing to help if any issues occur.

Silent Sleep
Croatia
17 days using the app
Omega replied April 2, 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that you had an amazing customer help experience with our friendly staff. 😊 Our team takes great pride in providing top-notch assistance whenever you need it. We're delighted that you find our Omega Facebook Pixel Ad Report app very good, and we're here to help with any issues that may arise along the way. 🚀 Your satisfaction is our priority, and we're committed to ensuring you have the best experience possible. Thanks again for your support! 🎉

April 2, 2024

In 2 days i already noticed EMQ emprovement.
Support is up to their task. Tracy helped me set it up all and testing it as well. Good work guys. Cheers

Top Auto Merch
Serbia
3 days using the app
Omega replied April 4, 2024

That's fantastic to hear! 🌟 We're thrilled that you've already noticed improvement with the Event Match Quality system and that Tracy was able to assist you efficiently in setting it up and testing it. Our team is dedicated to providing top-notch support and ensuring our users get the most out of our system. If you have any further questions or need assistance down the road, don't hesitate to reach out. Cheers to your continued success! 🥂👩‍💼

February 22, 2024

The customer service is great and the apps helps with the overview form your ads

Fulosa
Netherlands
About 1 month using the app
Omega replied February 25, 2024

Thanks a bunch for the rating! 🌟 We're delighted to hear you find our customer service great and that the app helps get an overview of your ads. If you have any suggestions or if there's anything more we can do to earn that extra star, feel free to let us know. We appreciate your feedback and are here to assist you further! 😊🚀 #AppFeedback #CustomerServiceWins 🌐📊

March 4, 2024

Very good and helpful customer service

Tzedek
Belgium
8 months using the app
Omega replied March 5, 2024

Thank you for the kind words! 🌟 We're thrilled to hear that you found our customer service very good and helpful. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! 😊🚀

March 15, 2024

very nice support, developers help me installing the pixel and everything!

HydroWater
Netherlands
About 2 months using the app
Omega replied March 17, 2024

🌟 We're thrilled to hear that you had a very nice experience with our support team! Helping you install the pixel and ensuring everything runs smoothly is our pleasure. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support you every step of the way! 🚀 #TopNotchSupport #CustomerSatisfaction #OmegaFacebookPixelAdReport

April 4, 2024

Niel was very helpfull and fast to respond. He knew sraight away what to do.

novaris-amsterdam
Belgium
26 days using the app
Omega replied April 8, 2024

🌟 Thank you for the glowing review! We're delighted to hear that Niel provided you with helpful and speedy assistance. We pride ourselves on having knowledgeable and efficient support staff who are always ready to assist. If you ever need further help or have any questions, don't hesitate to reach out. Here's to your continued success with Omega Facebook Pixel Ad Report! 🚀😊

April 19, 2024

Great app, better than all the other tracking apps I have tried. Tracy was of great help and fixed the issue perfectly!

HyroLabs
Germany
3 days using the app
Omega replied April 22, 2024

Response: Thank you so much for your fantastic review of our app! 🌟 We're thrilled to hear that you find it to be better than all the other tracking apps you've tried. It’s great to know that Tracy was able to assist you effectively and resolve your issue perfectly with the Omega Facebook Pixel Ad Report app. We're proud to have her on our team and glad she could help enhance your experience. If you need any more assistance or have further feedback, please don't hesitate to reach out. Thanks again for choosing Omega Facebook Pixel Ad Report and for your kind words! 🚀👍