Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.

March 22, 2024

I have had great help from Anna this morning. She helped me check all settings, and pointed out some things I forgot to set. This kind of service is rarely found!

Also, the app is perfect for analyses of Ads. It makes the advertising of products so much more reliable, because I can see in a few clicks which ads are performing best, so I can focus my attention (and money) to those better performing ads.

Pera-Oslo
Netherlands
2 months using the app
Omega replied March 25, 2024

Absolutely!

We're thrilled to hear about your positive experience with Anna and our Omega Facebook Pixel Ad Report app! 🌟 Anna's support in checking settings and providing valuable insights is truly exceptional. We pride ourselves on offering rare and top-notch service to our users. 🙌

Moreover, it's fantastic to know that our app has been perfect for your ad analyses, making your advertising efforts more reliable and efficient. 📊 Being able to identify the best-performing ads quickly is key, and we're glad our app helps you do just that! If you ever need further assistance or have any questions, feel free to reach out. We're always here to help!

February 15, 2024

This is a very nice app. It provides me with a lot of valuable information that makes my enterprise grow and improve.

I have had contact with the customer service of Omega a few times, to get a bit of help while setting up, and to check if everything is set up properly. I have never been helped so good as by the people from Omega. There is always someone active at the chat, and you get helped very well. Thanks to Vincent, Samuel, Niel, Anna, Grace and maybe I forgot someone here. An awesome team! When in doubt, just ask them!

Pera-Utrecht
Netherlands
3 months using the app
Omega replied February 18, 2024

We're overjoyed to hear that you find our app valuable for your enterprise's growth and improvement! 🌟 Thank you for the glowing feedback about our customer service team; it warms our hearts to know that Vincent, Samuel, Niel, Anna, Grace, and the rest of the team have been instrumental in providing excellent assistance. 🙌 We're here whenever you have questions or need guidance, so don't hesitate to reach out. Your success is our priority! 🚀😊

April 2, 2024

The app works well and the support is always helpful. I can get what we looking for from the report.

SORARA Outdoor Living USA
United States
11 months using the app
Omega replied April 4, 2024

Thank you for your feedback! 🌟 We're thrilled to hear that the Omega Facebook Pixel Ad Report app is working well for you and that you find our support helpful. Providing useful reports is our aim, and we're glad to hear that you're able to find what you're looking for. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! 👍📊

May 2, 2024

I faced some issues that had impact on my Facebook Ads Manager, so I contacted the Omega Facebook Pixel chat and had contact with Tracy, who assisted me perfect. She took all the time and solved all the issued I had in a matter of time. Clear explanations and quick responses are the main things I'm most happy with. Thank you Tracy for your help!

Essentra-Shop
Netherlands
About 2 months using the app
Omega replied May 3, 2024

Thank you for taking the time to share your positive experience with the Omega Facebook Pixel Ad Report app! We're delighted to hear that Tracy was able to assist you efficiently, resolving the issues you faced with your Facebook Ads Manager. It's great to know that her clear explanations and quick responses made a significant difference.

We truly appreciate your feedback and are glad to have Tracy on our team. If you encounter any more challenges or have further questions as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega, and a big thank you to Tracy for her excellent support! 😊🌟

April 5, 2024

I would definitely recommend. Great app, and great support. We have been looking for a solution that works seamlessly with the checkout update, and the app did its job.

Kiddo World DE
Slovenia
9 months using the app
Omega replied April 8, 2024

🌟 Thank you for your glowing recommendation! We're thrilled to hear that Omega Facebook Pixel Ad Report has met your expectations and seamlessly integrated with the checkout update. Providing a great app and excellent support are our top priorities, and we're delighted to know that we've delivered on both fronts. If you ever need further assistance or have any questions, don't hesitate to reach out. Here's to your continued success with our app! 🚀😊

April 19, 2024

Capturing data accurately is of great help to our business, and the prompt support left a deep impression on me. Thank you to the Omega team for their efforts.

carpuride
China
Over 2 years using the app
Omega replied April 22, 2024

We're deeply grateful for your thoughtful review! 🌟 It's fantastic to hear that the Omega Facebook Pixel Ad Report app is capturing data accurately and benefiting your business. We also appreciate your kind words about our support team's promptness and effectiveness. Our team puts in a lot of effort to ensure a high-quality experience for our users, and it's rewarding to know their hard work is appreciated. If you have any more feedback or need further assistance, we're just a message away. Thank you for choosing Omega and for your trust in our team! 🚀🙌

March 24, 2024

Very good customer support, Within 5 minutes i got the help i needed. Even with extra instructions to make sure i Understood.

The Pixel tracker helps me a lot to make sure I have the right stats to boost my store! And this app helps a lot to make that happen.

Would recommend!

TerraTrust
Netherlands
About 2 months using the app
Omega replied March 27, 2024

We're thrilled to hear about your positive experience with our customer support team! 🌟 Providing timely assistance and ensuring clarity is always our priority. 😊 It's fantastic to know that our Pixel tracker is empowering your store's growth! Thanks a bunch for your recommendation! 🚀 #OmegaSupportive

May 3, 2024

best agent ever he helped me super fast and showed me some important information as well !

Dease
Netherlands
6 months using the app
Edited April 2, 2024

They fixed my specific issue very fast. Thanks to Tracy, she helped me a lot!!! Would recommend.

Unfrosen.com
Romania
8 months using the app
Omega replied April 4, 2024

Thank you for your feedback! 🌟 We're thrilled to hear that Tracy was able to resolve your specific issue quickly and effectively with the Omega Facebook Pixel Ad Report app. Our team takes pride in providing excellent support, and we're glad to hear that Tracy was able to assist you. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! 👍👩‍💼

March 15, 2024

It’s easy to use, the data capture is very accurate, and the after-sales service is also very good! Good reviews

Homdiy
China
11 months using the app
Omega replied March 17, 2024

🌟 We're thrilled to hear that you find our Omega Facebook Pixel Ad Report app easy to use and that the data capture is very accurate! 😊 Thank you for your kind words about our after-sales service – we strive to provide the best support possible to our users. Your positive feedback means a lot to us! If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help! 🚀 #UserFriendly #AccurateData #GreatService