Reviews (286)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of Shopify product catalogs with Facebook, ideal for dynamic retargeting ads. It supports large inventories and maintains accurate product details across platforms. The app offers customization for images and supports multiple languages, with a free version available for up to 1000 products. Merchants also note the responsive support team and increased sales from enhanced online visibility.

November 9, 2017

Great free app. Easy to use and achieved exactly what I wanted. Wish I could edit the facebook shop, so that products where in the order I wanted them, but I think thats more down to FB then this app. Highly recommended app!

Lightwakers
United Kingdom
4 months using the app
November 25, 2019

Diese App ist großartig! Works for Pinterest too! Instead of pinning one product at a time from our website (very time consuming!), we used the Flexify .xml feed as the data source that syncs/uploads our products to Pinterest. From there we created product groups and set up our ads, boards, and Pinterest shop. This app saved us a ton of time especially since the Pinterest sales channel is no longer available. Customer service was responsive, friendly, and helpful!

Nikati and Company
United States
3 months using the app
October 23, 2023

Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions

HOSS
Australia
Almost 3 years using the app
Flexify AG replied October 25, 2023

Hey, Dominik here, Founder and CEO of Flexify.

We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify.

Why the issue popped up now, years later:
Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue.

Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you.

But we have tried to reach you several times with instructions on how to resolve the situation.

All feeds have been and are being generated without disruption.

Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.

October 7, 2020

The issue I am facing in-app is that I am able to use my First feed of the Single collection but when I want to use my 2nd collection The first feed which I have created it also changed. Kindly help me out regarding this issue

RHIZMALL.PK Online Shopping Store.
Pakistan
Almost 3 years using the app
Flexify AG replied October 7, 2020

Hi RHIZMALL.PK

Regarding your question, by default Flexify either exports all products or a single collection.

Please use segments to export multiple collections.

Any further questions please just reach out and stay safe!

May 23, 2018

I've had a pretty good experience with this app. It automatically picks up the data from the google meta fields and creates a solid feed for facebook dynamic product ads. Also, my store's product images are rectangular and this app has a cool feature that will create square versions of the main product ad. It also allows you to specify which product image you want to use as the facebook image. All features I've utilized to excellent effect.

I did experience one bug with the app but after a week of back and forth with the app developers they were able to fix for me.

Paskho
United States
About 5 years using the app
December 5, 2018

Really helpful customer service, great product for a big catalog that needs to be regularly maintained.

Frank Darling
United States
3 months using the app
November 6, 2018

Very Poor app. My catalog was destroyed there were so many duplicated products. Contacted the support but received no help total waste of time and resources

MamaBabyStuff
Pakistan
Over 2 years using the app
February 11, 2019

really good APP. Helps me a lot in the Facebook feed export. I used to export the feed manually which took me several days to do so and I have to update the feed manually, but now Flexify has done all of these for me. Great! Only one thing to improve: its support team for paid users. I have upgraded my plan to paid version, but I don't think the paid version has done anything superior.

krkc&cokr
China
Over 4 years using the app
March 2, 2023

I'm so positively surprised about how well this app works. We are using it to sync all our products from Shopify to our Pinterest profile which is now showing as a brand store. It works SO well and it even syncs our ratings and reviews to Pinterest. I love that this app is free for up until 1000 products which is an added bonus. Also the customer support was incredible. I had emailed them about how I can sync to Pinterest and Aby replied so quickly and made it so easy for me. Thank you so much!

Skaldo & Malin
United States
3 months using the app
April 7, 2017

Set it and forget it! Makes DPA ads on FB a cinch!

Strictly Viral
United States
3 months using the app