Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, ease of use, and seamless product syncing across platforms. It's ideal for managing large inventories and creating square product images. The app offers a free version for up to 1000 products, making it affordable for smaller businesses. Merchants praise the responsive customer support and the app's ability to automate product addition to various platforms. It's reliable with minimal bugs and has been used by some merchants for several years, indicating long-term satisfaction.

May 26, 2019

Great App and Good Customer Service I contacted the support and they answer my question so fast, easy app also :D

Ridexperts
Morocco
2 months using the app
November 27, 2018

This app is very easy to use and help a lot. What I love the most is their support (from Daniel). He answered quickly and his advice was really helpful. Highly recommend!

Easify Shop
Vietnam
2 months using the app
Edited January 3, 2020

Its f***n AWESOME! I connected my store with Facebook in just few clicks! Very easy to use. THANK YOU))

SeaWaves Crafts
Spain
2 months using the app
May 4, 2021

This app is a must-have if you advertise on Facebook. It's so accurate, time-saving, and easy to use. It solves a BIG problem for my business. Apart from its usefulness, their support is EXCEPTIONAL. They went through my account, helped me set it up, and clarified all the things. Thank you a lot guys!

Hypuff
United States
2 months using the app
June 11, 2020

Customer service is amazing! Daniel helped me understand and solve a problem I've been struggling with for quite a while. It never took him more than a few hours to respond - absolutely brilliant

ELAC America
United States
2 months using the app
October 20, 2021

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

2020AVE
United States
Almost 2 years using the app
Flexify AG replied October 23, 2021

Hi 2020AVE,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

October 5, 2016

Works without a hassle. We can easily run dynamic product ads using this product feed.

Menos Canada
United States
About 2 months using the app
December 19, 2018

My store has more than 900 products and Facebook was throwing timeout error but these guys resolved the issue quickly. Great support by the team. Cheers....

Shopolica
India
About 2 months using the app
March 1, 2018

Definitely recommend this app if you're going to use the FB product catalogs. Had some issues with the feeds not uploading all of my products, but with the help of their amazing support I managed to work it out.

Someurban
Finland
About 2 months using the app
Edited May 10, 2022

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

Vege Label
United States
Over 1 year using the app
Flexify AG replied May 12, 2022

Hi Vege Label,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions! 
daniel.heier@flexify.net