Reviews (286)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of Shopify product catalogs with Facebook, ideal for dynamic retargeting ads. It supports large inventories and maintains accurate product details across platforms. The app offers customization for images and supports multiple languages, with a free version available for up to 1000 products. Merchants also note the responsive support team and increased sales from enhanced online visibility.

June 21, 2018

Works fine on my site. Thanks for the app!

Best Regards,
http://getbackpack.com/

Backpack Lovers
Bulgaria
About 2 months using the app
December 20, 2017

Great app and very easy to set up! I am using it the last month and all my Facebook campaigns are running smoothly! 5 Stars!

Beard Guy Shop
United Kingdom
About 2 months using the app
Edited May 10, 2022

I am a business owner runnign ads on facebook. IF there is an issue with yoru commerce and catalog and you need help, flexify - only does email support and its one liner responses wasted days and still not resolved issue. NO ONE HAS TIME FOR THIS TYPE OF SUPPORT!!! Fix your support system - If you are runnign ads you will have issue with differnt catalog one shopify creates and this catalog flexify creates multiple errors and then then flexify will either drop a bomb on allthese things you need to do which you have noooo clue bc again im a business owner who has time to figure this #### out!!! get it together! They wont call you, wont do screen share with you, wont get on chat with you, theres no way you guys can communicate because they are not in teh same time zone as me (USA) and they i dont know. imagine that! i will change review rating when i get this fixed!!!

Vege Label
United States
Over 1 year using the app
Flexify AG replied May 12, 2022

Hi Vege Label,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions! 
daniel.heier@flexify.net

June 23, 2017

We have more than 50K products and there were too many issues - Duplicate products and the sync is not perfect. Lot of back and forth emails to the support but unresolved.

Superherostore
India
Over 1 year using the app
July 9, 2016

Terrific extension and super easy to get going off the hop

Northern Kids
Canada
About 2 months using the app
January 21, 2021

Great app to sync our products with Facebook. Setup was really easy to complete and support from their team has been excellent and very responsive.

Khayni
United Kingdom
About 1 month using the app
December 6, 2019

Great app and great support! I am using this for Facebook Ads and Google Ads. Very recommended and much better of all the other apps I've tested!

okäse
Germany
About 1 month using the app
July 1, 2018

Thank you to provide us an awesome app for free!

Lovesoutstore
United States
About 1 month using the app
Edited October 20, 2020

Nice App - Has a nice configuration panel that allows you to place Buy Now button and configure the behaviour of the button. My only concern with this app is that you have to be careful if you want to keep using the free plan. It is very easy to switch over to a paid plan without realising. We had accidentally switched to a paid plan but as soon as we became aware, we approached the Flexify development team right away. Alex was able to reset our plan quite promptly. Good app and good technical support!!

Ziziflair
India
Over 2 years using the app
December 3, 2019

Support from Flexify was spot on. Replied to my questions and told me exactly what to do. Thank you guys something is going on over at Flexify. Cheers

OneBandGym
Cyprus
About 1 month using the app