Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in generating a Facebook catalogue feed and syncing products from Shopify to other platforms. It's praised for handling large inventories and ensuring feed accuracy. The customer support is noted for their quick responses and problem-solving skills. Unique features like specifying the Facebook image and creating square versions of product ads are also highlighted. It's reliable for Facebook dynamic ads and has been a trusted tool for several years.

June 21, 2021

I was using the paid version of the app for a while and it was ok then all of a sudden it stopped working. Lost everything, support has been really poor since

Green Lili
United Kingdom
Over 1 year using the app
October 22, 2019

2nd time around installing it, PRO version. The feed that generates has more problems reported than the actual free version from Facebook Marketing. No one helps me. Might delete soon unless it gets resolved.

REPOKER®
Spain
8 months using the app
Flexify AG replied October 22, 2019

Good evening,

Unfortunately we haven't been contacted by you yet.

Please do not hesitate to email me @daniel.heier@flexify.net so I can help you

October 9, 2017

Great app! Easy to use it took me less than 10 minutes to upload all our products (and we do have many) to our FB catalogue, the customer support is very responsive; when we had some issues with the "feed pagination" feature it took less than 24 hours and the problem was fully resolved. Thanks!

Catimini Israel
Israel
About 1 year using the app
August 30, 2018

Works easily and good customer service.

Massivebest
France
About 1 year using the app
May 9, 2019

Super easy app to use! And the customer service is excellent! They respond within 24 hours which is amazing

Casetrends
Netherlands
About 1 year using the app
December 4, 2017

Worked the first time, but until Facebook decided to re upload products onto feed. The link given by flexify were uploading invalid products.

Watch Divine
Australia
Over 1 year using the app
September 17, 2019

using this helps me get more customers i like it for that reason it's expensive but i think its probably worth it if i sell more

Petzz Gallery
United States
18 days using the app
August 14, 2018

Works easily and prompt customer service.

Soul Revival Boutique
United States
18 days using the app
May 29, 2019

It imported all my products over but didn't keep the collections? how do I make it add everything in collections than all dumped without a collection?

Simply Utopia
United Kingdom
11 months using the app
Flexify AG replied May 30, 2019

Hi there,

Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does.

Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection.

Please reach out to us at shopify@flexify.net and we would be happy to explore those options with you.

Best,
Dominik

August 1, 2017

its showing duplicate item Id error and no reply from support.

Selecart
India
6 months using the app