Overall rating
4
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, ease of use, and seamless product syncing across platforms. It's ideal for managing large inventories and creating square product images. The app offers a free version for up to 1000 products, making it affordable for smaller businesses. Merchants praise the responsive customer support and the app's ability to automate product addition to various platforms. It's reliable with minimal bugs and has been used by some merchants for several years, indicating long-term satisfaction.

Edited November 26, 2018

I used the basic Flexify app and it's easy to use and works really well. The upgrade very difficult

Arans of Ireland
Ireland
Over 1 year using the app
March 10, 2020

Was hesitant at first due to a recent comment stating that the team was not responsive. I eventually went with Flexify and haven't turned back. It's extremely easy to use- there's heaps of documentation out there to help you build your first feed. Also, the Flexify team is also very responsive and super helpful. Keep up the awesome work!

lil tater tots
Australia
28 days using the app
March 29, 2018

Great app! Very responsive customer service. I was having trouble uploading my product feed, they fixed the issue and it worked perfectly!

Lions Share Ts And Tanks
United States
27 days using the app
February 4, 2019

Really helpful! is completely automatic and the catalogue in Facebook is always updated with the website. Thanks!

Myndesign
Portugal
26 days using the app
June 30, 2017

My experience with Facebook Product Feed has been great, but it has not been the stand out app we were expecting it to be. We have tried a handful of FB Product Feed apps (Pixel Perfect for example) and have not had a fix for the misfiring of DPA events that we were experiencing. Every single app promised a fix, none could deliver.

Unfortunately, support from Facebook Product Feed was abysmal on that end of things, and when we were referred to Funnel Boom to help us fix our problem, it only prolonged a possible solution. If you are ever recommended over to Funnel Boom, HEED OUR ADVICE, save your valuable time and money, its owner (****** ******) lacks experience, conviction, and compassion for your business' immediacy. Take your business to Upwork.com instead and get a highly experienced digital marketing freelancer to handle your Shopify/DPA issues at a fraction of the cost

All in all, it's a great free service that does half of what it promises and offers little support for technical issues. Truth be told, any other FB product feed app would suffice in substitute!

Mullica Beach
United States
Almost 2 years using the app
Edited February 7, 2020

I had been paying for this app for over a year and it was not been working properly because I hadn't set it up properly. The instructions weren't clear and as a result, I missed steps. I have heard from others who use this app that it works well, but make sure you are setting it up correctly and follow all of the instructions. And double-check it is installed correctly! Just because you "enable" something, does not mean it doesn't require further steps.

The Sleep Shirt
Canada
Over 1 year using the app
Flexify AG replied January 31, 2020

Hi The Sleep Shirt,

Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions: daniel.heier@flexify.net

Edited September 19, 2018

App worked flawless at first, then one day all of our products disappeared on our Facebook shop. We lost all of our taggged posts with products and it was a very big incovenience.

It took us weeks and hours to figure out how to solve it. Support was not much help at all. The responses were very basic and it seemed like they weren't actually trying to help or asses the situation.

Their app is free and we recommend it - just be warned...if you need REAL support, it's $24.99. (You can read that in the dashboard...after you install.)

MANIMAL
United States
Over 1 year using the app
July 3, 2020

This app is really help me to set my Facebook ads very easy good job Flexify Team your app helped me a lot

Beauty & Face Done
United States
22 days using the app
June 21, 2019

rss链接经常打不开,导致FB后台自动更新失败,无法细分collection,当产品为同一个产品时,会把不同尺码分成好多个产品上传,导致商品目录里的产品都重复了,差评差评差评差评差评差评差评差评差评差评

AEstheticlovee
China
8 months using the app
June 21, 2021

I was using the paid version of the app for a while and it was ok then all of a sudden it stopped working. Lost everything, support has been really poor since

Green Lili
United Kingdom
Over 1 year using the app