Reviews (286)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of Shopify product catalogs with Facebook, ideal for dynamic retargeting ads. It supports large inventories and maintains accurate product details across platforms. The app offers customization for images and supports multiple languages, with a free version available for up to 1000 products. Merchants also note the responsive support team and increased sales from enhanced online visibility.

July 31, 2017

Needs work - still testing but there are better apps out there

Terraeclat
United Kingdom
12 months using the app
May 3, 2019

I have been using Flexify for a few years now. Very happy with this app, easy to install & set up. Highly recommend.

The Anti Life Ltd
United Kingdom
11 months using the app
May 29, 2019

It imported all my products over but didn't keep the collections? how do I make it add everything in collections than all dumped without a collection?

Simply Utopia
United Kingdom
11 months using the app
Flexify AG replied May 30, 2019

Hi there,

Thanks for your review. Regarding the collections: Unfortunately, Facebook does not have a collection concept like Shopify does.

Facebook has "product sets" which work in a slightly different way. While there is no straightforward way to map Shopify collections to Facebook product sets, you still have a number of options to achieve a product segmentation that resembles your collection.

Please reach out to us at shopify@flexify.net and we would be happy to explore those options with you.

Best,
Dominik

August 1, 2017

its showing duplicate item Id error and no reply from support.

Selecart
India
6 months using the app
October 26, 2019

Always gives a time-out error. It says free up to 1000 products but gives error after 500 products...

Gracebrands
Türkiye
6 months using the app
Flexify AG replied October 27, 2019

Hi there, This is Daniel from Flexify. Sorry to hear you're having trouble.

The free version of the app is limited to 1,000 Shopify products including ALL variants. You currently have over 1,200 items in your feed.

Please do not hesitate to contact me through support if you have any further questions: daniel.heier@flexify.net

January 8, 2018

Although Shopify does not make it easy to generate a Facebook products feed, I feel Flexify has done a good job in making the process easier. I feel the app is not the most important thing you get out of the pro plan though: The support is what actually makes the biggest difference.

Highly recommended app if you want to build a full FB catalog of your products and are likely to need help doing it! Only the rather high subscription price prevents me from giving this app the 5 stars it would otherwise deserve.

Qualtees
Canada
9 months using the app
March 4, 2018

Good app. serves the purpose. I will upgrade to add more products to the feed.

Kidnappy Store
United States
8 months using the app
October 22, 2017

I purchased the monthly subscription so that I could get support. But Daniel was dismissive and did not want to dedicate any time towards assiting me. Do not recommend this app to anybody, specially if you are new to Facebook ads .

La Vinotinto Shop
United States
4 months using the app
September 27, 2016

Wish this would get us some sales.

Buddhapants 2
United States
9 months using the app
December 18, 2017

Easy app. Creates an RSS link to your products and Facebook can get updates every hour.

Franticfind
Estonia
6 months using the app