Reviews (286)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of Shopify product catalogs with Facebook, ideal for dynamic retargeting ads. It supports large inventories and maintains accurate product details across platforms. The app offers customization for images and supports multiple languages, with a free version available for up to 1000 products. Merchants also note the responsive support team and increased sales from enhanced online visibility.

February 1, 2023

support was super helpful. responded quickly, followed up promptly after things were brought to email.

Rockets of Awesome
United States
9 days using the app
September 24, 2019

I had an inventory issue. Sent an email to the support. They solved my issue in a day. 5 stars customer service.

Luxury Next Season
United States
9 days using the app
August 14, 2020

I used the app, I could not use it for google custom ads. In Facebook I saw many products that were with out of stock status despite they were in stock. The price is absurdly high for shops with many products. It is easy to work with, but not many features compared to apps in other platforms and very expensive for what it can do. So not good for dropshipping business with many products.

Онлайн магазин за дрехи, обувки и аксесоари | Topoutfit
Bulgaria
7 months using the app
Flexify AG replied August 27, 2020

Hi Topoutfit,

Sorry to hear you are having trouble. Thankfully the issues you are encountering are easily fixed.

Unfortunately, we haven't heard back from you yet.

Please do not hesitate to reach out to me at: daniel.heier@flexify.net

May 2, 2017

Not good. I have more than 500 products in my feed, which made me split up my feeds into 3 separate pages. Why not do this server side and take the load off of Shopify, so you can provide a full feed?

Had syncing issues as well. Only 200/500 for each feed would be accepted by facebook. Installed another app, and all 1400 products were immediately uploaded into a single feed automatically and accepted. I don't see why this can't be accomplished here. Products would appear multiple times across feeds causing duplicate errors all over. Disappointing.

Generixllcstore
United States
3 months using the app
August 30, 2021

If you need a fast and easy way to setup your FB product feed, this is it. Zero issues. Support was super helpful when I had a few questions unique to my setup.

HeidiJHale Designs
United States
7 days using the app
September 7, 2017

Thank you for the total lack of support we received, if you can't answer a simple email request then of course we wont be upgrading to your premier service.

Aweso88
Japan
2 months using the app
June 13, 2017

Still testing but looks promising...

Azfitnessequipment
United Kingdom
4 months using the app
June 16, 2020

Easy to use, and accomplished what I needed with minimal effort. Great to not have to manually keep our feed updated.

ThunderShirt
United States
4 months using the app
September 24, 2017

Seems to do what is says it does on the box.

Oceans Alive
Australia
3 months using the app
Edited February 6, 2019

Feed is not working and I'm having a hard time to get any support.
It's not my first time creating a Facebook catalog and I can't figure out what that problem with the feed...
Asaf
asaf@isight-marketing.co.il

Rimon fine jewelry
Israel
About 2 months using the app