Flexify: Facebook Product Feed , 275 reviews
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The support given is very poor! No detail has been given ! Keep on refer me to the help menu or shopify support about my feed problem. So, what's the point of paying you!
I am also having trouble getting this app to function the way it should. I am awaiting some assistance on this. Thank-you
Hi Welcome Organics,
This is Daniel from Flexify - I hope I was able to help.
Please let me know if you have any questions!
didn't work, facebook was not able to process the rss feed
I didn't know how to use this app and create a catalog on the Facebook business manager, so I asked for help and sent them an email, but didn't get any response, unfortunately, my subscription is about to expire, so I had to delete this app :(
Hi there,
Unfortunately, it seems that our attempts to reach out to you have been unsuccessful as your email address does not seem to be working. I would like to extend an invitation for you to reach out to me at daniel.heier@flexify.net so that I can assist you in any way possible.
very bad. I am spending time for a catalog since 3 days. they don't want give support. WASTE OF TIME
Hi etnikbulvar,
This is Daniel from Flexify. We are sorry to hear you are having trouble with your feed. Our support team has written you several detailed emails providing solutions to the common issues that you have experienced when trying to setup your feed for the first time.
If you have any further questions, please do not hesitate to contact me!
daniel.heier@flexify.net
Been trying to get some support for weeks now but noone bothered to reply even when we switched to the paid subscription.
Hi azneo, the messages I sent you were not delivered because your email provider returned the message “inbox full". Any questions please do not hesitate to contact me: daniel.heier@flexify.com
This app provides a service that I cannot find elsewhere. It WORKS! Finding it has saved me quite a bit of frustration around trying to optimize my data feeds. Do recommend.
so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH
Hi Olive Branch Farmhouse,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net
Good system to start with, I am still playing around. This is my first time using facebook program! it is not too difficult for a beginner, editing my review later when i find out more
I was having a lot of trouble getting my Shopify product feed over to Facebook Marketplace, even after installing this app since they have a known bug that keeps the inventory at 0, however, they implemented a fix that worked right away and now my products are available for FB checkout. The customer service was very responsive (within a few hours) and helped me resolve my issue. Assuming all stays working, I'm super satisfied with this app!