Reviews (286)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless syncing of Shopify product catalogs with Facebook, ideal for dynamic retargeting ads. It supports large inventories and maintains accurate product details across platforms. The app offers customization for images and supports multiple languages, with a free version available for up to 1000 products. Merchants also note the responsive support team and increased sales from enhanced online visibility.
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I was having a lot of trouble getting my Shopify product feed over to Facebook Marketplace, even after installing this app since they have a known bug that keeps the inventory at 0, however, they implemented a fix that worked right away and now my products are available for FB checkout. The customer service was very responsive (within a few hours) and helped me resolve my issue. Assuming all stays working, I'm super satisfied with this app!
so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH
Hi Olive Branch Farmhouse,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net
The product works well and does what it says it will do. The issue to be careful of is not so much the product, however that going into using this, you still need to understand what it can and can't address.
Remarketing and the broken standards between Facebook and Shopify and Google aren't magically solved by using different feed apps. They can help tremendously - though you will still need a broad understanding of what is needed and what the various limitations are to ensure success.
Highly suggest also looking into support from digital marketing experts as well to fully scope out the challenges ahead and what can and can't be done to integrate the many systems and platforms out there.
Hi Number 9 Fashion,
This is Daniel from Flexify. Thanks for your valuable feedback, and we 100% agree - it is tough navigating the different platforms and a digital expert is always helpful to really get the most out of an ad campaign.
Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother
I know that the application is good, but in my case it never worked and I did not receive good support.
Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.
Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!
Daniel
Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!
Hi Storeopoly,
This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.
Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com
Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.
Hi Juri Elle,
This is Daniel from Flexify. Sorry to hear you are having trouble.
This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.
Please do not hesitate to reach out for help @daniel.heier@flexify.net
Great idea, but no support. It's not as easy as they make it out to be. Wish it would have worked.
I used this app to create a shopify data feed to my facebook shop. The app is really very striaghtforward. Facebook always isn't, but I was given the utmost in customer service from the Flexify team. Facebook (and Shopify for that matter) should be paying them!
You can check out my store at francesblueboutique.com and click on the FB icon at the footer and then click shop tab so you can see what this app will for you.
Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..