Facebook Shop channel

Facebook Shop channel

by Shopify

Sell on Facebook from the Shop section of your Facebook Page.

2.5 of 5 stars(547 reviews)

Sell from your Facebook Page

Create a Facebook Shop and let shoppers buy your products from Facebook.

Share your collections

Post collections to your Facebook timeline to highlight products and increase their discoverability.

Post shoppable Facebook photos

Build engagement around your products by tagging them in your photos and letting shoppers purchase from your posts.


About Facebook Shop channel

Sell on Facebook

Give shoppers a way to discover and buy your products from your store’s Facebook Page. Use the Facebook Shop channel to create a Facebook Shop and manage your products from Shopify. Share and tag products in Facebook posts to grow your discoverability on Facebook. You can choose to further the reach of your posts using Facebook’s paid boosted posts.

With Shopify and the Facebook Shop channel, you can:

  • add a Facebook Shop to your Facebook Page
  • manage the products on your Facebook Shop
  • arrange the order of the collections on your Facebook Shop
  • let customers check out on Facebook (US stores using Shopify Payments)
  • fulfill orders placed on Facebook
  • track Facebook sales using your sales channel overview and Analytics pages

Eligibility requirements

To use the Facebook Shop channel, you need to:

  • be the admin for the Facebook Page you want to sell from
  • sell in a currency supported by Facebook
  • have a customer email in the store details section of your general Shopify settings

Learn more about selling on Facebook by visiting the website in the "Sales and support" section of this page.

Media gallery

Support

Pricing

Free

Overall rating
2.5 of 5 stars
Based on 547 reviews

  • 5 of 5 stars
    25% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    53% of ratings are 1 stars

Most recent reviews

Sugalush Natural Skincare

Not worth the trouble and aggravation! Did all the recommendations to connect Facebook and still nothing! What a waste of time.

Tura Pups

I was really struggling to connect my Facebook Business Page to my Shopify Store. However, after the Technical Team from Shopify looked into the issue, they were able to rectify it for me. Once again, big kudos to the support team at Shopify. I'm finally able to use the Shopify & Facebook integration flawlessly.

polonium aesthetic

I'M THE ADMIN PAGE BUT IT THE APPLICATION WILL NOT WORK. I NEED WILL NEED HELP OR FEEDBACK ASAP PLEASE.

Developer reply

December 12, 2019

Thanks for sharing this feedback and letting us know about the issues you're running into. When this error appears, it can sometimes be due to the Facebook business page not being published. To double check this and ensure your page is published, please follow these steps: http://bit.ly/2TsCugm.

Equally, your page will also need to be using the 'Shopping' template in order for Facebook Shop to connect correctly. You can change the template on your Facebook business page by following the steps outlined here: http://bit.ly/2Y2uMLD.

I'm going to send you a follow up email so that we can work through this in more detail. I look forward to speaking with you soon! - Rae, Shopify Support