Facebook channel

Facebook channel

by Shopify

Sell on Facebook from the Shop section of your Facebook Page.

2.8 of 5 stars(437 reviews)

Sell from your Facebook Page

Create a Facebook Shop and let shoppers buy your products from Facebook.

Share your collections

Post collections to your Facebook timeline to highlight products and increase their discoverability.

Post shoppable Facebook photos

Build engagement around your products by tagging them in your photos and letting shoppers purchase from your posts.


About Facebook channel

Sell on Facebook

Give shoppers a way to discover and buy your products from your store’s Facebook Page. Use the Facebook channel to create a Facebook Shop and manage your products from Shopify. Share and tag products in Facebook posts to grow your discoverability on Facebook. You can choose to further the reach of your posts using Facebook’s paid boosted posts.

With Shopify and the Facebook channel, you can:

  • add a Facebook Shop to your Facebook Page
  • manage the products on your Facebook Shop
  • arrange the order of the collections on your Facebook Shop
  • let customers check out on Facebook (US stores using Shopify Payments)
  • fulfill orders placed on Facebook
  • track Facebook sales using your sales channel overview and Analytics pages

Eligibility requirements

To use the Facebook channel, you need to:

  • be the admin for the Facebook Page you want to sell from
  • sell in a currency supported by Facebook
  • have a customer email in the store details section of your general Shopify settings

Learn more about selling on Facebook by visiting the website in the "Sales and support" section of this page.

Media gallery

Support

Pricing

Free

Overall rating
2.8 of 5 stars
Based on 437 reviews

  • 5 of 5 stars
    30% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    46% of ratings are 1 stars

Most recent reviews

shoppik

hi I cant able to publish my products in facebook page is showing an error how can i fix this issue

ONBALÚ

Such trash, adds random products and doesn't add new ones. How can an app this important be this broken.

Developer reply

June 17, 2019

Hey there, thanks for sharing this feedback!

We're sorry to hear that you're having a negative experience with the Facebook app. Products from your inventory can be added to this sales channel via the product availability section of the Bulk Editor or directly from the product page in your admin. You can also manage which collections appear on your Facebook shop via the "Manage collection availability" link in the app. You can read more about how this works here: https://help.shopify.com/en/manual/sell-online/facebook-sales-channel/publishing-products#make-your-products-available-to-facebook

I’ve reached out via email to make sure we get this working for you. I hope to hear from you soon! - Lauren, Shopify Support

eDealMentor

This App has lot of issues. One of the recent issue I am facing .... "Can not publish my products on Facebook Page"

Developer reply

June 13, 2019

Hi eDealMentor, thanks for sharing this feedback with us. Just to let you know I'm going to email you and help where I can and provide advise for your specific products and your store. I know this can be quite frustrating, but the approval is controlled by Facebook for products being sold or marketed on their platform. The disapproval can sometimes be in error, so reaching out to Facebook to confirm why your products were not approved is usually the best course of action.

You'll hear from me on email soon as well!

Niall, Shopify Support.