Reviews (8,472)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales through seamless integration with social media, enabling shoppable posts and ads directly from feeds. They appreciate the easy setup, effective product syncing, and valuable sales analytics that enhance marketing strategies. The responsive customer support and user-friendly interface also receive positive feedback, making it a valuable tool for improving customer engagement and increasing sales.

August 22, 2024

On the shopify facebook instagram setup page it says; Next Step for your shop... then a bubble then; allow messaging for customer support so customers can contact you quickly. If you select enable messaging nothing happens. Why is this?

Campbell Vintage
United Kingdom
Over 3 years using the app
September 17, 2024

It's frustrating that I can't use collections I've already created in Shopify in this app - having to redo work is maddening.

Four Bears Sticker Club
Canada
Almost 4 years using the app
November 24, 2024

Struggling to get everything set-up. it is quite a misssion but hope it will be worth the struggle!

CorlenScope
United Kingdom
10 months using the app
October 12, 2024

It helps you to get customers driven into your store and promote your store to start getting successful

thecoolgadget
Australia
About 1 month using the app
October 21, 2024

I cannot tag products on my instagram

Titanic Denim
United Kingdom
Over 2 years using the app
September 28, 2024

It was difficult to set up and I still have many issues to sync my catalogue

CATSHEE
France
4 months using the app
July 17, 2024

Having problems posting on instagram it seems FB has audio and instagram does not. I have a second issue I would like to mention, I have been threatened for the past several months from someone saying they are meta they say I have violations and copyright infringements. I have replied may many times, and all i get back is the same old messages saying We have been trying to contact you. Then after a few months they say I am being sued for something. I have requested SO MANY times that they should send me exactly what the problem is so I can address it directly. but this has been going on for months now. Can someone at META contact me directly and stop this harassment.

HOTHEADS® Hair Brush
Canada
Over 3 years using the app
August 16, 2024

always some issues syncing new products and having them appear on my instagram shop

shopstandingo
Canada
Almost 2 years using the app
September 2, 2024

It is ok, could be a lot more user friwndly

Eye Respect
United Kingdom
About 5 years using the app
September 25, 2024

Is not clear what is need to be, problem with permission a nd connected to the with shopify

Ecofuture
United Kingdom
5 months using the app