Reviews (8,261)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 12, 2024

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

The Festive Farm Co.
United States
Over 5 years using the app
November 19, 2024

Zu wenig Funktionen & Tracking funktioniert nicht richtig.

Yvette Sports
Germany
Almost 5 years using the app
November 19, 2024

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

URGO Beauty
United States
Almost 5 years using the app
November 10, 2024

Danke

Brillant Gardinen
Germany
About 5 years using the app
October 30, 2024

Deberia haber una opcion de poder publicar en la web todos los videos que se publican en instagram y facebook

Casa Pastor
Spain
Over 5 years using the app
November 20, 2024

It does not give me succinct reasoning when a product is rejected, just says against commercial policies.
Accepts half of our products, but not the other half.
All are meat products!

Hunter Valley Premium Meats
Australia
Over 4 years using the app
October 24, 2024

Our Facebook and Instagram account have been disabled for almost 2 weeks and we have done all the necessary steps to fix this issue. We have all the information required for our account submitted. We need to fix this issue so we can continue selling on Facebook and Instagram. No one has been able to help us with this ongoing issue.

Shop Allure Fashions
United States
Almost 6 years using the app
October 28, 2024

Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show.
Just adds an extra stress to running a small business to be honest.

The Good Soap
United Kingdom
Over 5 years using the app
October 29, 2024

viel zu unübersichtlich
keine struktur

Miyashop24
Germany
About 5 years using the app
November 15, 2024

Shop hasn't been working for 6 weeks, now it's black friday. No support. We give meta 500k a year in ads. Shameful.

Friendsheep
United States
About 4 years using the app