Reviews (9,267)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

October 21, 2024

I was first able to update the shop, but then it said I don't have access. I can't actually see the store on my FB or Instagram page. When I searched items to update the shop (when I had access) it couldn't find my collections or products so I had to search them manually. Needs simplifying.

Kristina Maria Arts
United Kingdom
About 1 year using the app
November 10, 2024

Not at all useful. I am unable to set up an instagram shop with the help of this app.

pawky_wink
India
Over 1 year using the app
November 25, 2024

Super complicado hacer anuncios. De repente no te pilla el pixel de shopify, de repente no en cuentra el catalogo de instagram cuando si iba, etc. Fatal, haré anuncios en TikTok que es mucho menos complicado.

Golden Trash
Spain
Almost 4 years using the app
November 10, 2024

trash. it messed up my whole catalog, lost 1000s of items, support no help, and orders didnt sync.

Happily Shoppe
United States
Over 3 years using the app
November 4, 2024

Terrible customer service... my documents have been in review for 40 days now and support keeps telling e 48 hours.

AMIClubwear
United States
Almost 3 years using the app
January 3, 2025

GENERA MUCHOS PROBLEMAS PARA INTEGRARSE U CONFIGURARSE. POCO INTIUITIVO.

Curador Coffee SL
Spain
About 4 years using the app
October 27, 2024

TERRIBLE. Will not stay connected to facebook account EVER. extremely minimal customization, yet way too complicated at the same time. They need a complete redesign.

Compass Camper
United States
Almost 2 years using the app
December 1, 2024

terrible, never loads useless, do not bother wasting your time

Covenant Christian Resource Center
United States
28 days using the app
December 23, 2024

Cant refund orders!!!

Lush Lemon
United States
Almost 2 years using the app
January 29, 2025

Depuis que j'ai lié mon compte Facebook & Instagram à Shopify, mon compte est bloqué depuis plus de 15 jours sans aucune justification ni avancée dans le processus. Impossible de contacter le support, ce qui est extrêmement frustrant et pénalise mon activité. Très décevant pour une application de cette envergure.

Décoration Bohème
France
26 days using the app