Reviews (8,197)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

August 9, 2024

user friendly

HoneySuckle Muse
United States
About 13 hours using the app
July 3, 2024

Bonne application ! Mais avec des bugs au niveaux de l’enregistrement.

Hempa
France
Over 1 year using the app
September 1, 2024

Es ist für Anfänger schwierig sich einzufinden.. Es kann aber auch sein das ich etwas übersehe..

Zarina Shop GbR
Germany
9 months using the app
September 29, 2024

llevo unos meses intentando conectar y aun no he sido capaz

Piscinas Merchan
Spain
3 months using the app
July 29, 2024

Onduidelijk over winkelzichtbaarheid en synchronisatie.

Revoluxe
Netherlands
10 days using the app
September 1, 2024

ik weet niet zo goed hoe ik mijn winkel kan autoriseren.

ZorgBekers.nl
Netherlands
8 months using the app
February 1, 2024

This app has always been flakey. I've found it disconnected from time to time. Also, I can't activate PayPal because the button doesn't work. Finally, I was surprised to find that all my products had a 10% discount automatically applied.

Think Tank Photo
United States
Over 5 years using the app
Meta replied February 9, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 18, 2024

difícil de usar e não tem um tutorial adequado para iniciante

DeCasa Express
Brazil
25 days using the app
July 2, 2024

Muito moroso.

Diva Shop
Brazil
4 months using the app
June 26, 2024

A analize da minha loja esta demorando muito, dis que o tempo previsto é de 4 semanas, mas em outros lugares não fala que é esse tempo todo, queria seber se ta certo isso mesmo?

MAYLLINDA
Brazil
4 months using the app