Reviews (4,562)

Overall rating
3.9
Counts per rating level
  • 58% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
June 1, 2025

It is a powerful experience for sale. I strongly recommend to be included with your On-Line Store. Definitely It helps to bring traffic.

BioAcuatica
United States
Almost 5 years using the app
April 2, 2025

biraz daha basit kullanim olmali shopify ve sosyal medyayi baglamak icin, piksel de ayni sekilde. ads zaten profesyonel destek almadan kullanmak imkansiz. uzmanlara para vermektense facebook reklamlarina para vermemiz cok daha iyi olacak

NİSS HOME
France
8 months using the app
January 26, 2025

I am extremely disappointed with Instagram and Facebook after two years of trying to address an ongoing issue with product visibility on my Facebook Shop and TikTok Shop. Despite countless attempts to contact support and resolve the issue, my products remain invisible to potential customers, significantly slowing down the growth and visibility of my brand.

As a small business owner, I rely on these platforms to reach my audience, but their lack of responsiveness and failure to fix this problem has been beyond frustrating. Why is it so difficult to make products visible to the customers who want them?

Their inefficiency and lack of support have caused unnecessary delays in my brand's growth, and it's deeply disheartening to see platforms that claim to empower small businesses fall so short in delivering on their promises.

If Instagram and Facebook truly value their business users, they need to prioritize resolving these issues and providing the support we need to thrive.

RISEN
United Kingdom
Over 1 year using the app
April 23, 2025

As I am a beginner, things are a little overwhelming. However, I can already see, that the collection of functions are powerful.

VELO-SHIRT
Germany
6 months using the app
May 28, 2025

more sells then ever since I have connected to my social media. Thank you, Thank you.

Turnback Pony ™
United States
Over 6 years using the app
June 11, 2025

VERY VERY POOR, nothing will conect without hours of messing with settings, and once you think its figured out and working it stops.

Athens Gaze
United States
4 months using the app
March 10, 2025

Le falta manejar mejor las notificaciones para el usuario, por meses me salía un mensaje que el Facebook Shop estaba en review y no me daba mas info, después que contacté a soporte resulta que hay que hacer muchas cosas en la pagina de Meta Business que en ningún lugar dicen que hay que hacer.

Mau D'Art Gallery
Mexico
8 months using the app
April 25, 2025

Belle visibilité pour ma boutique. L'accès direct aux produits facilite le magasinage!

TerryMe Boutique
Canada
Almost 4 years using the app
February 8, 2025

I have multiple Instagram accounts I want to connect to my Shopify store, and this isn't available. i have a personal brand and a shopping brand and it would be ideal to be able to tag products in the same catalog on multiple IG accounts.

Barone & Co.
United States
Over 4 years using the app
June 4, 2025

Started off well but instructions unclear and I still can't see my shop after an hour of messing about.

MADISON.cards
United Kingdom
5 months using the app