Facebook & Instagram , 4,684 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 17, 2020

Seems easy enough to set up.. Have to see how beneficial it is now. But overall it appears to be ok for now.

Adina Rose
United Kingdom
10 months using the app
Meta replied October 18, 2020

Thank you for leaving a review and sharing your experience. I'd like to offer some additional information on how the app can be beneficial to your business so will be sending you an email shortly with some resources. - Veena, Shopify Support

October 28, 2020

Difficult to set up, been trying to complete for months now, hopefully this will be the last time I will have to do this.

Microlinks by Miss J
Canada
10 months using the app
Meta replied October 29, 2020

Thank you for sharing your feedback with setup. It sounds like you have been trying to get the app working for a while, and I'd like to do everything I can to help you finish. I'll be sending you an email shortly with next steps to discuss. - Veena, Shopify Support

September 9, 2020

muy cómoda de usar lo malo que no esté 100% en español por eso le doy 3 estrellas, cuando lo traduzcan le subire las estrellas

chuches para moto
Spain
10 months using the app
Meta replied September 10, 2020

Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent Using a Translator)

September 3, 2020

it's a lot easier to set up and get your items on the market and in front of people who don't know you or what your selling.

JARREDIEZ
United States
10 months using the app
Meta replied September 4, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

December 3, 2020

Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.Not quite sure. I have not used it that much but going forward i will use it more.

Frezh Division
United States
10 months using the app
Meta replied December 4, 2020

Thanks for taking the time to leave us a review! Your feedback is extremely important to us and I want to ensure that you are getting the most out of the app. I will be sending you an email shortly to see if you needed any assistance to get the app set up. Look forward to hearing back! - Anna, Shopify Support

December 20, 2020

you really have to know whats going on if you have multiple fb accounts the versatility of this app hurts and doesnt help

OCANDGSTORE.COM
United States
10 months using the app
Meta replied December 22, 2020

Thank you so much for taking the time to share your feedback! This is extremely important to us to keep improving our app and we truly appreciate it. I understand you have found it difficult to manage multiple Facebook accounts when using the app. I'd love to hear more about your experience so I can ensure you are getting the support you need and, therefore, get the most out of our app. I will be in touch shortly via email. Look forward to chatting with you! - Paola, Shopify Support

Edited February 1, 2021

I use this app to help me sell more products, but I can't advertise on Facebook, it is rejected. I hope this time it will be better.

VERAN SAFFRON
Australia
9 months using the app
Meta replied February 2, 2021

Thanks for sharing your feedback! If you've been rejected from advertising by Facebook, then you'll need to submit a review with their team in order to address this. I’ve sent out to an email to discuss this further. I look forward to your reply. - Abdalla, Shopify Support

October 17, 2022

Your Request Couldn't be Processed
There was a problem with this request. We're working on getting it fixed as soon as we can.
-Return home" Please share me, How to solve This problem?

Grade A Gadgets USA
United States
9 months using the app
Meta replied October 19, 2022

Hi there!

Paola here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Paola | Shopify Support

March 31, 2021

Estou usando para trazer mais clientes a minha loja, porém, tenho muitas dúvidas e ninguém para saná-las.
Não faço a menor ideia se vou pagar este serviço, ou quanto pagarei por ele.
Fora que meus créditos sumiram e nem usei.

MagNane Modas e Magazine
Brazil
9 months using the app
January 2, 2021

So much better than a few weeks ago! I've been struggling to use Shopify's available Facebook apps with months of disappointment. But things are improving!

Karma Bikinis
United States
9 months using the app
Meta replied January 3, 2021

Thank you for taking the time to share your experience. I'd like to ensure you are getting the most out of our app and learn about any issues you are currently facing. I will be sending you an email to ask for more details. I look forward to your reply! - Anna, Shopify Support.