Reviews (8,778)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

November 26, 2024

sort of difficult to use but I hope to get better using it!

Luxe Studio11
Canada
17 days using the app
November 18, 2024

Very useful if you have an e-commerce.

Atelier Dégagé
Italy
About 1 year using the app
December 26, 2024

Absolutely rubbish, all the ai spam bots with no room for individual human recognition of the goodness in my product for humanity. My brand will be better off without paying for this dogs#@t

Lovers Potion
Australia
About 2 months using the app
December 4, 2024

absolutely ANNOYING! Every other day im having to verify my identity in order to publish my store to facebook and instagram from shopify. the products show as active but the store is not visible on either facebook or instagram.

BRITTNEY THOMAS COLLECTION
United States
About 2 months using the app
December 13, 2024

Highly recommend to anyone looking to expand their business profile

TheRMHbrand
United Kingdom
16 days using the app
October 24, 2024

Honestly nearly everything I have experienced with Meta for Business has been terrible. So many random errors, transient issues with cookies, account verification issues. Nothing has gone smoothly or worked first time at any point in the past year. I honestly can't believe the size of their ads business given how poor the experience as a business is.

That said, I did eventually (with much refreshing) get my shops set up on instagram and facebook. I've yet to successfully tag a product in a post though - wish me luck.

Lily Carmen Jewellery
United Kingdom
About 1 month using the app
October 3, 2024

Pretty great, really fast and simple integration with couple of clicks.

Pricegen.uk
United Kingdom
3 months using the app
November 10, 2024

trash. it messed up my whole catalog, lost 1000s of items, support no help, and orders didnt sync.

Happily Shoppe
United States
Over 3 years using the app
October 10, 2024

by mistake i appeal something on a facebook i dont make to open my fb account when i trying to login fb send me this "Ali, you submitted an appeal
ON 9 OCTOBER 2024
Check back here for the result.
Your account is not visible to people on Facebook and you can't use it.
What happens next?
It usually takes us just over a day to review your information.
If we find that your account does follow our Community Standards, you'll be able to use Facebook again.
If we find that your account doesn't follow our Community Standards, it will be permanently disabled and you won't be able to appeal again."
i dont knoow what. is this and what can i do i want to my store ads on fb but this problem is very big for me and my small business so help me!please!!!

PhoneThinky
Italy
About 1 month using the app
October 24, 2024

For one month my shop has been under review, nothing done

Olympus
United Kingdom
About 2 months using the app