Facebook & Instagram , 4,681 reviews
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you really have to know whats going on if you have multiple fb accounts the versatility of this app hurts and doesnt help
Thank you so much for taking the time to share your feedback! This is extremely important to us to keep improving our app and we truly appreciate it. I understand you have found it difficult to manage multiple Facebook accounts when using the app. I'd love to hear more about your experience so I can ensure you are getting the support you need and, therefore, get the most out of our app. I will be in touch shortly via email. Look forward to chatting with you! - Paola, Shopify Support
I use this app to help me sell more products, but I can't advertise on Facebook, it is rejected. I hope this time it will be better.
Thanks for sharing your feedback! If you've been rejected from advertising by Facebook, then you'll need to submit a review with their team in order to address this. I’ve sent out to an email to discuss this further. I look forward to your reply. - Abdalla, Shopify Support
Your Request Couldn't be Processed
There was a problem with this request. We're working on getting it fixed as soon as we can.
-Return home" Please share me, How to solve This problem?
Hi there!
Paola here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.
I look forward to chatting with you!
Paola | Shopify Support
Estou usando para trazer mais clientes a minha loja, porém, tenho muitas dúvidas e ninguém para saná-las.
Não faço a menor ideia se vou pagar este serviço, ou quanto pagarei por ele.
Fora que meus créditos sumiram e nem usei.
So much better than a few weeks ago! I've been struggling to use Shopify's available Facebook apps with months of disappointment. But things are improving!
Thank you for taking the time to share your experience. I'd like to ensure you are getting the most out of our app and learn about any issues you are currently facing. I will be sending you an email to ask for more details. I look forward to your reply! - Anna, Shopify Support.
I used this app to help my e-commerce, because now a days is really important to conect all the channels .
So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)
Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.
I used this app in hopes to getting more business and subscribers to produce sales on my new business venture.
Thanks for sharing your feedback! The Facebook Channel app is definitely a great tool to achieve those goals. I've sent out an email to you to discuss this further. - Abdalla, Shopify Support
It seems like an improvement over trying to understand Facebook's interface, but I am not sure yet, thus the three stars.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Still confusing, but better once I created a new page and started from scratch.
Shopify itself was a big help, but the whole fb/insta scenario was a big mess that was even messier to try and sort out.
Thank you for taking the time to leave your review. Merchant feedback is extremely important to us so I definitely will be sharing your review with our developers. I'd like to ensure you are getting the most out of our app so I will be reaching out shortly. Look forward to your reply. - Anna, Shopify Support