Reviews (9,002)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the integration for enhancing product visibility and engagement on social media, noting its ability to provide a smooth shopping experience without leaving the platform. They find the setup straightforward, with features like syncing product catalogs and creating shoppable posts beneficial. The integration also offers valuable sales analytics, helping optimize marketing strategies. Merchants report a seamless performance and responsive customer support for any issues.

September 2, 2024

nice

BKE BABY STORE
United Kingdom
3 months using the app
November 7, 2024

Bom

SHUMENG CASA
Brazil
28 days using the app
July 21, 2024

finally a solution to the difficult usual set up

Avenzari
Netherlands
About 2 months using the app
August 15, 2024

The best one of the bussenes App

My Store
Ethiopia
3 months using the app
September 2, 2024

Smooth

Actors Own
United Kingdom
4 months using the app
January 30, 2024

It is working fine and fast. But there is no option for sending informations like "Own number 0" or "Own label 1" and this is a very important function i need to categorize my products in the Meta Ads Manager..

Pelletgrill.ch
Switzerland
Over 3 years using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Please contact our Business Support team via this link if you need further assistance:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

September 4, 2024

quite confusing,

Links Collective
United Kingdom
4 months using the app
October 11, 2024

easy to collect customer behaviour on website and see the trends on their behaviour.

KUSUM JEWELLERY CO
Australia
7 minutes using the app
December 27, 2024

AWsome!!

LosTreasure Resale
United States
5 days using the app
April 20, 2024

Really bad. Only some of my products from my Shopify website show up on my Facebook business page, so I can't tag any of my products on my Facebook business page. So boosting or creating an ad on Facebook business is a waste of money. Also I reached out to support several times, and nothing has been done. This has been an ongoing issue since I linked my Shopify website to Facebook business page, total nightmare. Very confusing, repetitive tasks and typing to explain issue, (and again writing about the problem here) No help. Keeps saying it can't link items from my store. Why advertise if they can't sync.

Dana Cooper Bermuda
United States
About 2 years using the app