Reviews (8,253)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 18, 2024

Extremely complex to use. Without no support from Facebook knowing that i have created a business account. FB should reach out to customers registered for BA if they need technical help or not.

YeeGa
Australia
About 2 months using the app
August 4, 2024

Difficult to make sales.

Banana Cellular Solutions
United States
Over 3 years using the app
August 25, 2024

I can't understand anything and been trying to connect for 8 months now.. very complicated.. bad instructions

AkueShop
Germany
6 months using the app
September 15, 2024

Have completed all steps but just stays 'In Review'. Bit of waste of time so far!

Dressage Designs
United Kingdom
About 2 months using the app
September 5, 2024

Hello. I have tried several times to download and connect this app. Every single time I only get a blank screen with zero set-up options. There are no buttons to click, just a white, blank page.
I'd show you a screenshot if I could share pictures on this review.

True Vine Merch
Norway
2 months using the app
September 16, 2024

il ne fonctionne pas bien et pour mettre en fonctionne cet une problème car il ne pas simple

lxelle.com
France
About 1 month using the app
October 10, 2024

nnnnnnnnnnnnnnnnnnnnnnn

Sukha
France
20 days using the app
September 7, 2024

you keep locking my business account for no reason

Fly Master X
Spain
About 2 months using the app
August 24, 2024

My shop has been in review for a very long time....

Vimu Jewels
United Kingdom
4 months using the app
July 29, 2024

Extremely buggy. I've had to reconnect my shop countless times. (It often flags innocuous items like "black geometric earrings" as obscene and not able to be sold.

Darling Marcelle LLC
United States
About 4 years using the app