Reviews (8,906)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

July 31, 2024

Wonderful app does exactly what it's meant too.

Astra La Vistar
Australia
2 months using the app
October 21, 2024

çok ii

Vilandaro
United Kingdom
About 1 month using the app
March 1, 2024

I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.

Madame Peacock's Beer & Bling
United States
Over 3 years using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue assisting you until your issue has been resolved.

Here's the Business Support team link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Please continue to work with us over email to ensure you have the best possible experience and finalize your order payments.

Thank you,
Meta Support

August 24, 2024

Still waiting

Authentic Goods Co.
Australia
About 1 month using the app
October 13, 2024

goood

HikingSpirit
Canada
2 months using the app
October 13, 2024

Please help I’m trying to connect it to Instagram but it’s not lettting me

Drivers club
United States
41 minutes using the app
April 17, 2024

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking.

(I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Bedfolk
United Kingdom
Over 5 years using the app
October 11, 2024

It was easy to set-up.

SepR8
Canada
9 minutes using the app
November 2, 2024

Sehr einfach zu bedienen und bietet einem vielfältige Möglichkeiten, um weiter voran zu kommen.

DigiProWeisheit
Germany
18 days using the app
September 6, 2024

great

My Store
Canada
4 months using the app