Reviews (9,275)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

September 14, 2024

ótimo aplicativo. Bom para trafego pago.

Nobre Market
Brazil
3 months using the app
September 13, 2024

Sat waiting for shop to be reviewed, can't put a View Shop action button on Facebook without it.

Pawfect Goods
United Kingdom
4 days using the app
June 26, 2024

Verification of products and store are very bad, I respected all the Policy and Terms Of Services, yet I had a lot of problems verifying them. Also for the store it has been weeks and still in review, so I can't post ads. Most problematic thing if you do dropshipping is Facebook. Sent numerous email and never got a reply. Very bad service and poor experience.

NobleBack
Canada
About 2 months using the app
Edited January 11, 2025

Sehr wertvoll. Ich kann die Installation nur weiterempfehlen.

Bauqueen
Switzerland
2 months using the app
August 15, 2024

Shop on Facebook and Instagram In Review for more than one month

CoveryAI
Italy
7 months using the app
March 16, 2024

Facebook is horrible and they blocked me from my own page and it's been 3 weeks and my product still did not sync. I been trying delete an old account but I can't have access the page I created. It's mess. I've been having problems with Facebook commerce ever since they changed to Meta. It's to much going on and they don't care about people. How is it as we speak, once again just because I tried fixing my account I get blocked. So rediculous and I have a debt of $2.32 for ads that magically popped up and I havent ran any Ads. Don't waste your time.

Shabella Decor and Home Goods
United States
7 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 22, 2024

Todo genial

RoyaltyKicks
Mexico
9 months using the app
August 28, 2024

Seamless integration, great experience!

iZEL
United Kingdom
About 2 months using the app
November 27, 2024

otimo, principalmente as metricas

Minha loja
Brazil
4 days using the app
October 16, 2024

Muy funcional al tener vinculado a la pagina web

Holistic Concept Mx
Mexico
Almost 2 years using the app