Reviews (8,253)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited September 19, 2024

mala

ZILO
Mexico
9 days using the app
August 18, 2024

overly complicated, terrible support, i had to set up a whole new meta account just to make this work because i got scammed on marketplace 3 years ago and my account was flagged..
only using it because i have to reach more customers.
painful experience so far and i have barely touched the sides of this rubbish.
so many menus and sub-menus you can tell its made by people who are not working in a coherent team to achieve a polished product that works seamlessly for the benefit of the user.
instead we have been left with a labrynth of menus and dead end troubleshooting articles to become a full time job just to promote a business on their platform.
junk

Fancy Farmer
Australia
About 2 months using the app
July 25, 2024

We provide, at wholesale prices, all the candle making supplies you need wax, wick, fragrance, classes, diffusers, burners, tea lights, Moulds and more. Shop on-line our experienced staff are always ready to assist.

Wekstar
Australia
Over 1 year using the app
September 2, 2024

still waiting for our shop to be reviewed. It has been 7 working days. No support available. Not a good start.

OZCentralMart
Australia
15 days using the app
September 8, 2024

hard to use, doesn't track well

EarthOn Magyarország
Hungary
10 days using the app
August 11, 2024

werkt niet

My Shop
Netherlands
3 months using the app
October 30, 2024

Utter Garbage! Loads of errors "Something went wrong", completely useless in the UK. Impossible to have a SHOP button on the facebook page in the UK. Even 1+hour of telephone support from Meat couldn't resolve it. Well they did by giving me a "Work around" in the form of a "Sign-up" button which just links to the my website. If Meta support can't get a Facebook Shop up and running this proves it isn't fit for purpose. Complete waste of time!

Wright Brothers Trading
United Kingdom
2 days using the app
September 15, 2024

le temps d'attente pour la création de ma boutique facebook est interminable. le message "votre boutique est en cours de création, veuillez patienter..." sauf que ça dure des jours déja

Décor d'ambiance lumineux
United Kingdom
6 days using the app
November 9, 2024

It has gone downhill, why I am forced to create facebook and instagram shops just to connect to pixel and advertise? I do not need these shops, I have already got Shopify.

Captain Make
Australia
1 day using the app
August 23, 2024

still waiting to connect status in review from last 24 hours

XEO Home
United Kingdom
23 days using the app