Reviews (8,269)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 10, 2024

Eine super extra Einbindung um dein Shop mit den producten an zu bieten.

Rainbowdresses4me
Germany
7 months using the app
July 25, 2024

Their statistics show that the number of orders made through their ads is 3 to 10 times higher than the total number of orders on the site. Their support is the most useless thing in the world; I’ve been corresponding for a month and, apart from stupid responses like ‘third-party statistics may differ,’ I haven’t heard anything else.

Ranok Inc
United States
Over 1 year using the app
August 23, 2024

Easy to use and set up!

Super Toys and Hobbies
Australia
About 4 years using the app
July 25, 2024

Great app, integrates well with product catalogues, easy to use.

Lili Sampedro
Brazil
About 4 years using the app
October 16, 2024

Could not connect accounts. Automatically selected accounts to connect which did not relate to this Shopify account. When wanted to change it just automatically sent me back. It messed up my Ads Manager and Pixel. Meta is 100% the worst company on this planet. Incomprehensible how incredibly incompetent this company could be. Thanks to this, my registered and set up Ads Manager got demoted from Admin to just a User of my account with no chance of recovering it. Also somehow this company has 0 people working in support. Thanks Meta Fuck you

Blumengärten
Germany
4 days using the app
October 21, 2024

I cannot tag products on my instagram

Titanic Denim
United Kingdom
Over 2 years using the app
October 21, 2024

My products disappeared from facebook and instagram shop. I have had several conversations with Meta and they have been unable to resolve the issue.

Terrabite
Canada
About 2 months using the app
November 21, 2024

More than a month and it only says in store evaluation, I had not seen an app that seems to be validated one by one by a person.

IEM Multiservices
United States
21 days using the app
September 18, 2024

We could not connect our shopify store to this app. Meta always returns with tons of unresolvable errors and there is no one to attend.

SparklebyDJ
India
5 months using the app
August 20, 2024

Customer service does not help you with issues. They expect you to troubleshoot the problems on your own. Also the user experience is confusing and rates are overpriced

The Fndation
United States
Over 1 year using the app