Reviews (8,725)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

November 12, 2024

Doesn't work. Shop stays hidden. Says no approved active products when there is. No help

Nutty Boltfesssor
United Kingdom
9 months using the app
November 30, 2024

i have lot of mistakes to pixels and meta connection with shopyfy

VSMODA
France
7 months using the app
December 2, 2024

Great application for your store

Decors Posh
United Kingdom
6 months using the app
October 16, 2024

For a $trillion company this is one of the worst apps i have ever dealt with.
Support is non existent, chat is terrible - either they do not know what is going on or they send you a Help page link.
Simply put this Meta channel will not work with products that have multiple variants - like size AND color - unless you have a unique url for EVERY option
If you use an app like Globo to set up color options it will not be recognized by FB or IG shops - so i would not bother.
Also you will miss out on proper on site messaging like popups, cross sells, email collection, etc
It was a massive waste of time for me and we ended up with lots of orders for bracelets of a certain size but no leather color - so no way to know what to ship

Lizzy James
United States
Over 1 year using the app
October 22, 2024

this is working great

Liria Jewels
Mexico
Over 1 year using the app
October 22, 2024

Werkt snel en gemakkelijk

SenseToys
Netherlands
Over 1 year using the app
October 2, 2024

Meta is absolutely horrible when giving support for this app. Their support is horrible overall.

Fitz & Huxley
Germany
Over 3 years using the app
October 4, 2024

I am unable to connect my facebook store to shopify and only can connect instagram store to shopify. There is no option to select to connect facebook to shopify!

Zuzu Hair Collections
Australia
Almost 3 years using the app
December 1, 2024

Worked like a charm, pretty easy and not over complicated to put together a workable shop!

worship art store
United Kingdom
6 months using the app
November 2, 2024

Einfache Einrichtung und selbsterklärend

Deine Leggings
Germany
11 months using the app