Reviews (8,216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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No me permite añadir el pixel de facebook a mi tienda de shopify
Hola,
Gracias por tomarse el tiempo para dejar una reseña.
Comuníquese con nuestro equipo de soporte comercial a través de este enlace para que podamos brindarle más ayuda:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Nos aseguraremos de comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
Gracias,
Meta soporte
ok
ok
please improve
Je ne vois aucun changement ni différence que si je ne le mets pas...
J'aimerais bien que vous expliquiez mieux les fonctions de ces options svp
Je trouve que tout cela reste compliqué pour des TPEs comme la mienne - jargon hyper technique; des bugs réguliers avec peu de connaissance technique pour solutionner cela...
In Shopify wird angezeigt, mein Shop sei mit Instagram verknüpft und aktiv, auf Instagram kann ich auf meinen eigenen Shop (von diversen Accounts aus) nicht zugreifen.
Can't contact Facebook & Instagram, not live chat
Fairly easy to connect. Lots of confusion in terms of what and how when switching from the old channel, and it does not send your collections to Facebook.
We spent A LOT of time trying to figure out why our collections would not get synced and how to fix it. Asked support for help. Set it up properly. And nobody told us it does not actually share the collections. Meaning having the option of making a collection available/unavailable on Facebook actually does nothing.
Trying to fix this by recreating the collections as sets yourself in Facebook will only cause frustration, as the filters provided by Facebook are borderline useless. You can filter by price amount(*but not compared to the compare at price which would let you make a sales collection) , title, condition, and a few other variables hardly anyone uses.
I appreciate you sharing your feedback! That definitely sounds frustrating, and I can see that you've been through a lot. I’ve sent out to an email to you to discuss this further and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
No entiendo porque tengo la obligacion de permitir moderar mis comentarios o publicar en mi Facebook
Gracias por tomarse el tiempo para dejar una reseña. Cuando se trata de comentarios en publicaciones, esto es algo que en realidad está regulado directamente por Facebook y no por Shopify. Me complacería enviarle información por correo electrónico sobre cómo contactar a Facebook para obtener ayuda con esto, por lo que le enviaré un mensaje pronto. - Veena, Shopify Support (Escrita con una traductora)