Reviews (8,960)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through social media integration, enabling direct purchases from shoppable posts and ads. They appreciate the straightforward setup, seamless product catalog syncing, and valuable sales analytics. Features like product tagging and direct ad management are also favored. Additionally, responsive customer service and user-friendly interfaces enhance the e-commerce experience on these platforms.

July 25, 2024

gostei bastante e me ajuda muito nas minha tarefas.

My Store
Spain
3 months using the app
September 18, 2024

efficace et facile a utiliser

Zackexpress
Canada
3 months using the app
October 13, 2024

top

Acquisto Pazzo
Italy
5 days using the app
September 15, 2024

top

TecUp
Brazil
4 months using the app
March 16, 2024

Facebook is horrible and they blocked me from my own page and it's been 3 weeks and my product still did not sync. I been trying delete an old account but I can't have access the page I created. It's mess. I've been having problems with Facebook commerce ever since they changed to Meta. It's to much going on and they don't care about people. How is it as we speak, once again just because I tried fixing my account I get blocked. So rediculous and I have a debt of $2.32 for ads that magically popped up and I havent ran any Ads. Don't waste your time.

Shabella Decor and Home Goods
United States
7 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 24, 2024

muito bom faz oque fala, só configurar corretamente

Vitrine One
Brazil
11 months using the app
July 11, 2024

Excelente Pagina para vender en las redes

Cremenails
Mexico
Over 3 years using the app
January 29, 2024

They banned my ad account because I tried to change my payment method and to get unbanned I need to send them more information about me. I did but right now I didnt get a response for over 3 weeks now even though I provided all necessary information. The only answer I am getting is automated text messages saying that a support staff will contact me in 1-2 business days, which is not true.

Evolving Growth
Germany
About 2 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 30, 2024

Muy buena experiencia de venta, pero es muy tardado la revision que hacen

beabeco sunglasses store
Mexico
8 months using the app
December 7, 2024

Excelente App, de fácil entendimento!

MultiClick Shop
Brazil
About 1 hour using the app