Reviews (9,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.
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Why is it so difficult to figure out how to add the shop now button on my Instagram profile? I need helppp.
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
why i cant finish the setup?
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Hello , when i do the configuration i can t connect my facebook account and there s an error that said to try again later ,i m trying from days and on mobile and computers but it s not working ,i can I do ?
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
以前のショップで使用していた時はなかったのに、新しいショップでアプリをインストールしたら、勝手にMessengerが追加された。
商品の連携はしたいが、Messengerはいらない。
削除する方法を教えてくれ。
it was a little challenging because it didnt immediately connect with my business accounts so i have to disconnect everything and start over.
Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I'll be following up via email to look into any issues you are currently facing to ensure you are getting the most out of the app. - Anna, Shopify Support
I was going to replace the legacy interface to my Facebook shop but this created a new page, I have many existing followers but it would not connect to that page, If you start from scratch it would not be a problem. I also do not like that it appears to require sharing customer contact information, there should be a separate opt-in for customers, I don't want them bombarded by facebook.
Thank you for sharing your feedback! I'd like to hear more about the issues you were experiencing while trying to connect your Facebook page. I'd also like the opportunity to discuss the required permissions the app needs in order to function. I will be in touch via email soon. - Anna, Shopify Support
i cant avaible to check my busniness page , can you help me to go through out.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support