Reviews (8,946)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through social media integration, enabling direct purchases from shoppable posts and ads. They appreciate the straightforward setup, seamless product catalog syncing, and valuable sales analytics. Features like product tagging and direct ad management are also favored. Additionally, responsive customer service and user-friendly interfaces enhance the e-commerce experience on these platforms.

Edited April 11, 2024

Can't connect my store to Facebook
Can't get any help Shopify says its Facebook
Shopify please fix this or make it easier

Dolly and Monroe Boutique LLC
United States
About 3 years using the app
Meta replied February 9, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 14, 2024

helt ok facebook bråkar med mej i början att jag måste bevis på massor saker

Katjas store
Sweden
Over 1 year using the app
January 25, 2024

We consistently get good results from our Facebook & Instagram advertising.

bellacaribe
United States
Almost 2 years using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

August 13, 2024

SUPER APPLI FACIL D'UTILISATION

Les créa de Lilie
France
About 1 month using the app
February 11, 2024

Hi. I can't connect my shop to Facebook and Instagram. Every time I try to connect it shows a message saying that something went wrong, please try again. I have been trying for month and no help.

AlexCrafts Handmade
United Kingdom
11 months using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 5, 2024

ottimo

Gattopoli
Italy
5 days using the app
July 12, 2024

Buena canal para vender

DaydayStore
Spain
12 months using the app
July 17, 2024

Maravilhosos, melhores ferramentas que eu encontrei.

Calgary
Brazil
10 months using the app
September 18, 2024

excelente

Meu Mundo Colorido
Brazil
About 1 month using the app
July 8, 2024

Os App's são muito bons mas por erro de configuração dão alguns bugs enviando para outras url's que não a da minha loja especiicamente. No mais são uma ótima ferramenta para ajudar a aumentar o faturamento.

SulpPlus
Brazil
6 months using the app