Reviews (9,203)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.

February 11, 2025

AWFUL. Will not approve your store and there is no way to contact or request a review. All sorts of dead ends and no assistance. But they will take your money (in my case $400 in ad spend, but wont approve my store).

Rose & Rosin
Canada
Over 1 year using the app
January 16, 2025

I am not happy with how the app works, we've got separate stores per country with Shopify and one social account. The Facebook and Instagram account however can only be connected to one Shopify store and both several.

Eeveve
Netherlands
About 1 year using the app
December 11, 2024

Meta is not helpful and basically stealing money as they refuse to reimburse money credit that their UX pushed me to put on the "mother" account of the ad manager and which I can't use now since it is not connected to the shop and i can't make advantage + campaign.

Meta makes sure any request for reimbursement, which they should comply to under EU law goes, to the void and that you are activeley ...

ART-fordable
Netherlands
8 months using the app
January 9, 2025

it is not worth the money.
If I can not grow organic, there is no deal.

Instagram has ugly algorithms that makes it no interesting to pay for adds.
Small company owners can not effort $100 per month for zero outcome.

Same for FB.

summersunstories
Sweden
Almost 3 years using the app
January 28, 2025

would not recommend. it is so hard to use. i cant even use it.

Wattle Woman
Australia
Over 5 years using the app
January 3, 2025

Its been 5 months since i downloaded it to my store and i have been attempting multiple times to set it up, but every time it stayed in synchronizing additional information
I would like to find out what im missing here

Pistachio
Canada
5 months using the app
December 9, 2024

Impossible. I was a vetted seller - then I changed my bank account info - I have spent 6 weeks trying to get back into the system. No one can help me here. I am frustrated

Runway Runaway Collection
United States
Over 5 years using the app
February 21, 2025

Why do @MetaforBusiness @Meta give SMEs awful service despite big profits? Axed APAC high-value program in Covid. Why not offer great service to help us grow and boost your revenue too?

MindGuard Workwear PTY LTD
Australia
Over 1 year using the app
December 30, 2024

disgusting and no help....I wish I could leave a negative one hundred review. We aren't some lying media corporation, just a mom and pop crystal jewelry company looking to get out products out there.

The Crystal Spirit Guild
Canada
About 2 years using the app
January 1, 2025

It sucks bad I spent 55 minutes on tech help with no resolution. I can not edit or update my shop pages. Ive wasted hours trying to get this to work.

BTeamLiquidations
United States
About 1 year using the app