Reviews (9,203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting product visibility and sales through easy integration with social media, allowing for shoppable posts and ads directly from their Shopify catalogs. Key features include straightforward setup, effective sales analytics, and seamless product syncing. The app's user-friendly performance and responsive customer support, particularly in resolving syncing issues, contribute significantly to a positive merchant experience.
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AWFUL. Will not approve your store and there is no way to contact or request a review. All sorts of dead ends and no assistance. But they will take your money (in my case $400 in ad spend, but wont approve my store).
I am not happy with how the app works, we've got separate stores per country with Shopify and one social account. The Facebook and Instagram account however can only be connected to one Shopify store and both several.
Meta is not helpful and basically stealing money as they refuse to reimburse money credit that their UX pushed me to put on the "mother" account of the ad manager and which I can't use now since it is not connected to the shop and i can't make advantage + campaign.
Meta makes sure any request for reimbursement, which they should comply to under EU law goes, to the void and that you are activeley ...
it is not worth the money.
If I can not grow organic, there is no deal.
Instagram has ugly algorithms that makes it no interesting to pay for adds.
Small company owners can not effort $100 per month for zero outcome.
Same for FB.
would not recommend. it is so hard to use. i cant even use it.
Its been 5 months since i downloaded it to my store and i have been attempting multiple times to set it up, but every time it stayed in synchronizing additional information
I would like to find out what im missing here
Impossible. I was a vetted seller - then I changed my bank account info - I have spent 6 weeks trying to get back into the system. No one can help me here. I am frustrated
Why do @MetaforBusiness @Meta give SMEs awful service despite big profits? Axed APAC high-value program in Covid. Why not offer great service to help us grow and boost your revenue too?
disgusting and no help....I wish I could leave a negative one hundred review. We aren't some lying media corporation, just a mom and pop crystal jewelry company looking to get out products out there.
It sucks bad I spent 55 minutes on tech help with no resolution. I can not edit or update my shop pages. Ive wasted hours trying to get this to work.