Reviews (8,261)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 15, 2024

GREAT APP

Hunter's Beard Care
Canada
Almost 4 years using the app
November 10, 2024

bardzo sprawne i szybkie i latwe

KAPA Story
United Kingdom
Almost 4 years using the app
October 28, 2024

It stopped working and no one will respond about getting help to try to fix it. It has been saying that the account is in review for over a month now when its supposed to take 24 hrs to reconnect. It sucks because I can't sell anymore using the platforms.

Abby Red Accessories
United States
About 4 years using the app
October 26, 2024

Go

Badrishop
Canada
Over 4 years using the app
November 10, 2024

trash. it messed up my whole catalog, lost 1000s of items, support no help, and orders didnt sync.

Happily Shoppe
United States
Over 3 years using the app
November 14, 2024

Meta is the worst and takes you in circles. If you like just talking to an AI bot and wasting your time, not to mention teaching yourself to become a code programmer with their zero customer support, this is the app for you!

Bare Knuckle Performance
United States
Over 3 years using the app
November 20, 2024

Can't contact Facebook & Instagram, not live chat

fancygearbox.com
Canada
About 3 years using the app
October 16, 2024

My facebook and instagram shops are disconnected and verified way more than 2 days ago

Two Little Birds Boutique
United States
Over 4 years using the app
November 9, 2024

I think there are all sorts of good intentions but they are racing to utilize AI and the bugs have not been worked out. I have had repeated issued in the 3 weeks that I have been trying to use this app and am very frustrated with the delay in getting a person involved to actually fix the issues - many were non issues but AI issues.

Creating Unkamen
United States
Over 3 years using the app
October 23, 2024

Seems to continuously lose the connection. Has to be re-set up regularly.

Long Paws
United Kingdom
About 4 years using the app