Reviews (8,903)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

December 1, 2024

Worked like a charm, pretty easy and not over complicated to put together a workable shop!

worship art store
United Kingdom
6 months using the app
November 26, 2024

A lot to learn and understand as a new business owner. However, has a lot to offer as well.

URBAN WORKSHOP
United States
10 months using the app
November 15, 2024

The Facebook & Instagram app is a fantastic tool for connecting my Shopify store with social media platforms. The setup was relatively easy, and I appreciated how the app streamlined the process of syncing my products for shoppable posts. It has definitely helped in improving my store's visibility and engagement.

However, I did encounter some challenges with product syncing. Occasionally, products would take a while to appear on Instagram, which caused some delays in running promotions. Additionally, navigating the app could be slightly more intuitive, especially for managing multiple accounts.

That said, the customer support team was helpful and responsive in resolving these issues. Overall, this app is a valuable addition to my Shopify store, and I look forward to future updates that might improve its functionality further.

Home 4U
United Kingdom
23 days using the app
November 12, 2024

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

The Festive Farm Co.
United States
Over 5 years using the app
December 9, 2024

Impossible. I was a vetted seller - then I changed my bank account info - I have spent 6 weeks trying to get back into the system. No one can help me here. I am frustrated

Runway Runaway Collection
United States
Over 5 years using the app
December 11, 2024

So far, so good! I've been able to get my products on Facebook & Instagram and all appears to be running well. Fairly easy to set up and everything is talking between Shopify and both platforms.

Frosted Birch Photography
United States
6 months using the app
December 6, 2024

Seems a good and easy to use app.
Has everything i needed to get setup, a little complicated in parts but i managed it all in under half an hour.

Fixings Factory
United Kingdom
About 2 months using the app
December 11, 2024

App no longer working. Keep getting error message. Uninstalled it, now can't reinstall. Hope someone from support will reply. Sigh!

Handcrafted Jewelry By Teri C
United States
Almost 2 years using the app
January 4, 2025

A very smooth integration, fast and seamless. Not to mention how important a tool it is. I used it and it was so easy, that as a business owner with no Onsite Tech Dev team could do it with no help.

Re:Velvet
United Kingdom
21 days using the app
January 9, 2025

it is not worth the money.
If I can not grow organic, there is no deal.

Instagram has ugly algorithms that makes it no interesting to pay for adds.
Small company owners can not effort $100 per month for zero outcome.

Same for FB.

summersunstories
Sweden
Almost 3 years using the app