Facebook & Instagram , 4,678 reviews

エラーが発生して接続できません。Facebookのアカウントを作る無駄な作業だけが悔やまれます。Instagramを使いたいだけなのですが、Metaのサイトでさんざん意味不明なエラーに見舞われて解決した後、さぁいよいよ接続するぞというときに、something wrong has happened. と。異なる企業間の連携なので難しいのは承知の上ですが、Meta社には望ましき点が多いと思いました。

From my experience, the facebook integration was clunky from the beginning. It would work on some days, not others. Then not work at all. my products were incorrectly tagged as alcoholic and were not allowed on instagram. instagram tagged my yeast products as alcoholic because they are used to make alcohol. no way to fix it with facebook or instagram and shopify. i called numerous times to shopify, they said contact facebook. I just shut down my instagram/facebook page, and i will figure out another way to sell

I can't connect FB IG Checkout for this reason and there seems no one knows how to solve this. I will appreciate receiving a reply.

Recently converted from the Facebook Store app to this one & I have been trying to add our existing instagram account to the Business Manager, but it's a dead link. The button choices are "ADD" or "CANCEL" & only cancel works. I've clicked on the IG page & every area in the box to see if that was the problem, but still nothing so all our new products are unable to be tagged on our instagram page. I suggest not to convert unless absolutely necessary. If support can email me, that would be greatly appreciated.

Meta admittedly flagged my business page in error and reinstated it however my personal was also flagged and they never reinstated it! I have spent 2 years now trying to get my app channel to connect to my Facebook properly and to no avail! It’s cost me hundreds and lost me sales! They’re permanent restriction of my personal page and refusal to dig into why it was falsely flagged in the first place is causing me money still!

doesn't make sense! It keeps saying:

"Each asset is already associated with a different shop. Please disable one to proceed."

with no option to proceed. No phone support. Nothing.

I had to set up again the Facebook & Instagram Sales channels after a hack to our Business Page. It is SO MUCH COMPLICATED now that you never know what might go wrong. After a month we managed to set up the Facebook Channel, but Instagram keeps returning an error message each time we try to reconnect it.
We have tried all possible solutions. The help team insists that the problem is not theirs but from the side of Shopify. Shopify in return suggest to contact Meta for a solution. Absolute mess, unfortunately!
UPDATE: Meta Support Team says that there are more than one Shopify accounts of ours and that fact that causes the problem. We never had a second Shopify account! They also said we should resolve the problem with Shopify. Shopify insists that the problem is within Meta. The problem goes on and on without hope.

The app does not work anymore. But before it stopped working completely, yesterday morning it had a VERY interesting announcement offering 10 thousand (!) euros worth of free ad credit. I took a photo of the screen. And please Meta keep your word now and give me my 10k ad credit!

Not good. extremely difficult to manage, I wish we could start over, way too complicated once you are in deep

What I did not enjoy about this app is that it's completely and utter useless. Won't connect. After trying a 100 times from different browsers and checking if my business page settings was ok, I checked the app in app store to see if someone had experienced similar issues. Indeed they had. For weeks. If your integration don't work, please have the decency to notify us or take it down until the issues are fixed.