Reviews (8,727)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

October 10, 2024

Excellent Function, can solve many marketing problems for the enterprise. We Love It!

mismuse
Australia
5 days using the app
October 21, 2024

My products disappeared from facebook and instagram shop. I have had several conversations with Meta and they have been unable to resolve the issue.

Terrabite
Canada
About 2 months using the app
October 21, 2024

I cannot tag products on my instagram

Titanic Denim
United Kingdom
Over 2 years using the app
December 17, 2024

muchas gracias, la app es muuy buena, pero siento que puede ser bastante compleja para un perfil iniciante

Mexipasta
Mexico
About 1 year using the app
October 16, 2024

Could not connect accounts. Automatically selected accounts to connect which did not relate to this Shopify account. When wanted to change it just automatically sent me back. It messed up my Ads Manager and Pixel. Meta is 100% the worst company on this planet. Incomprehensible how incredibly incompetent this company could be. Thanks to this, my registered and set up Ads Manager got demoted from Admin to just a User of my account with no chance of recovering it. Also somehow this company has 0 people working in support. Thanks Meta Fuck you

Blumengärten
Germany
4 days using the app
September 18, 2024

Extremely complex to use. Without no support from Facebook knowing that i have created a business account. FB should reach out to customers registered for BA if they need technical help or not.

YeeGa
Australia
About 2 months using the app
October 2, 2024

Meta is absolutely horrible when giving support for this app. Their support is horrible overall.

Fitz & Huxley
Germany
Over 3 years using the app
October 5, 2024

Was clean and eays. But 4 weeks is a long time to wait for a review

SkuPoo
United Kingdom
About 1 month using the app
November 26, 2024

Pretty solid features

AutoVault HQ
Canada
About 1 month using the app
Edited December 16, 2024

Some issues but does work.

Wizened Mandrill
Australia
8 months using the app